Automotive Repair Customer Service - Worth, United States - First Auto Repair Inc.

Description

Overview:

We are seeking a skilled and experienced Automotive Front Desk Person to join our team, the ideal person will be responsible for greeting customer, opening repair orders, finding competitively priced parts and creating estimates.

Answering the phone, setting appointments and checking out customers after work is complete, to ensure optimal customer satisfaction. This is a full-time position with competitive pay.


Duties:

• Greet customers in person and by phone.
• Enter information for customers and vehicles into our system
• Call various vendors for prices on parts
• Create estimates
• Complete invoices once work is done
• Check out customers and collect payment
• Communicate with customers regarding vehicle issues, repair options, and cost estimates
• Upsell additional services or repairs as needed

Skills:

• Strong communication skills to effectively interact with customers, automotive knowledge required
• Proficient in data entry for accurate record keeping
• Fluent in English; bilingual is a plus for better customer service support
• Excellent customer service skills to provide a positive experience for customers

Qualifications:

• High school diploma or equivalent required;
• Proven experience in the Automotive field is a plus
• Valid driver's license with a clean driving record
• Strong problemsolving skills and attention to detail

Pay:
$ $23.00 per hour


Expected hours:
No more than 47.5 per week


Benefits:

• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

People with a criminal record are encouraged to apply


Work Location:
In person