- Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
- In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
- Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
- This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.
- Ability to establish rapport and relationships through effective communication
- Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
- Proficiency in navigating and troubleshooting basic technology issues or systems.
- Handle a variety of situations and conversations driving towards a resolution suitable for all
- Self-motivated teammate with strong social skills who brings energy and passion to the team
- Minimum 1 year of customer service experience
- High School diploma or GED required
- A passion for helping people
- Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
- Provide outstanding customer service and communication via voice or digital channels
-
We are looking for an excellent Customer Service Representative to add to our Papillion, NE location. Are you a highly motivated, self-starter with a solid work ethic? Are you looking for a company where you can make a difference? · Be an advocate for your customers - you are the ...
Papillion $17 - $20 (USD) Full time1 month ago
-
The Customer Service Manager (CSM) is responsible for ensuring exceptional customer satisfaction and retention levels. This role leads, trains, and develops a team of customer service representatives. · This full-time position will report to the General Manager at our Omaha manuf ...
Papillion $83,232 - $104,040 (USD)3 weeks ago
-
We are looking for an excellent Customer Service Representative to add to our Papillion, NE location. You'll be working in our distribution center helping customers each day over the phone. · Fundamentally your job is to provide each customer an incredible customer experience.Be ...
Papillion $17 - $20 (USD)1 month ago
-
We are looking for an excellent Customer Service Representative to add to our Papillion, NE location. · What the job entails · For this job, you'll be working in our Papillion, NE distribution center, helping customers each day over the phone. · ...
Papillion1 month ago
-
· For more than 70 years, Regal Plastic has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.S. Our customer service representatives are the foundation of our success. They serve as our voice, and ensure our customers get ...
Papillion, NE $20,000 - $40,000 (USD) per year1 week ago
-
We are looking for an excellent Customer Service Representative to add to our Papillion, NE location. Are you a highly motivated, self-starter with a solid work ethic? Are you looking for a company where you can make a difference? · We pride ourselves on being flexible but there ...
Papillion, NE1 month ago
-
+ As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life.+ A distributor, wholesaler and retailer with a global supply chain network,+ Job summary · This role is responsible to lead the ...
Papillion1 month ago
-
This role is responsible to lead the day-to-day activities of the department operations in a retail store. · Be responsible to order and maintain inventory in your department. · Review and validate received orders for amount, · Manage a team that completes all stocking, productio ...
Papillion1 month ago
-
We're looking for a skilled, reliable, and professional Customer Service - Dispatch Specialist to join our team. · ...
Ralston $23 - $27 (USD) Full time1 month ago
-
This role is responsible to lead the day-to-day activities of the department operations in a retail store, · Be responsible to order and maintain inventory in your department, · Manage a team that completes all stocking, production, and additional tasks · ...
Papillion, NE1 month ago
-
We are a stable company that values customer service and integrity in our industry. We provide excellent benefits and ongoing technical training.As a Customer Service Representative, you will support customers with product information on safety and industrial supply products. · ...
La Vista $26 - $31.50 (USD)1 month ago
-
Role Overview · USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. · Position Details · ...
Papillion6 days ago
-
We are looking for an Amazing Floor Associate to join our friendly, vibrant team. You'll help turn "fabric dreams" into reality by greeting every customer and making them feel at home in our creative community. · Please note: This job requires in-person work in La Vista, NE. ...
La Vista, NE $38,000 - $62,000 (USD) per year1 week ago
-
Job Overview · This role ensures the smooth distribution of mail while offering professional customer support. · Vacancies: Numerous openings nationwide · Position Details · Starting Pay Rate: $23.47 - $38.62 per hour · Average Annual Compensation: Up to $72,400 with benefits · ...
Papillion1 week ago
-
Le Quartier Baking Company in Omaha is looking for a Customer Service member to join our team. This is a part time or full time position. · Our ideal candidate is a self-starter, punctual, reliable, and wants what is best for the customer. They need to be willing to help maintain ...
Omaha, NE $65,000 - $120,000 (USD) per year5 days ago
-
This employee communicates with customers for the purposes of answering questions,resolving problems,determining ongoing and additional product/service needs,and supporting compliance to physician direction. · Lift up to 50 pounds occassionally · ...
Omaha, NE1 month ago
-
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. · Customer Service Spe ...
Papillion1 month ago
-
The Fruit Expert - Customer Service & Production Associate is responsible for creating the mouthwatering arrangements, dipped fruit boxes, and cut fruit for Edible treat products, following proper operational procedures. · ...
Omaha, NE1 month ago
-
+ Job Summary: · This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs... · Promptly resolve any customer concerns. · Ensure maximum client satisfaction. · ...
Papillion Part time1 month ago
-
· Job Summary · We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throug ...
Papillion23 hours ago
Entry Level Customer Service - Papillion - Fidelity Investments
Description
Job Description:
Do you genuinely enjoy making a difference in the lives of others while primarily working from home? If you answered "yes" and are a customer service-minded champion, we are hiring Entry Level Customer Service Representatives, also known as Financial Customer Associates (FCA) who live within 60 miles of the Greater Omaha area including Lincoln, NE.
In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. You do not need a finance background to succeed in this role.
What to expect…
As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.
The Skills You Bring
The Value You Deliver
Note: Fidelity is not providing immigration sponsorship for this position
Our Investments in You
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)
Shifts and Hours: Monday – Friday, 40 hours per week (Must have open availability from 7:30am to 11:00pm CST). Overtime hours are encouraged during peak call periods
Certifications:
Category:
Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
-
Customer Service Representative
Full time Only for registered members Papillion
-
Manager, Customer Service
Only for registered members Papillion
-
Customer Service Representative
Only for registered members Papillion
-
Customer Service Representative
Only for registered members Papillion
-
Customer Service Representative
Only for registered members Papillion, NE
-
Customer Service Representative
Only for registered members Papillion, NE
-
Customer Service Manager
Only for registered members Papillion
-
Customer Service Manager
Only for registered members Papillion
-
Customer Service
Full time Only for registered members Ralston
-
Customer Service Manager
Only for registered members Papillion, NE
-
Customer Service – Safety
Only for registered members La Vista
-
Window Clerk/Customer Service
Postal Jobs Resource- Papillion
-
Customer Service Associate
Only for registered members La Vista, NE
-
Window Clerk/Customer Service
Postal Jobs Assist- Papillion
-
Customer Service
Only for registered members Omaha, NE
-
Customer Service Rep
Only for registered members Omaha, NE
-
Multi Location Retail Customer Service
Only for registered members Papillion
-
Customer Service
Only for registered members Omaha, NE
-
Multi Location Retail Customer Service
Part time Only for registered members Papillion
-
Customer Service Coordinator – Travel Support
Only for registered members Papillion