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Pensacola

    Volunteer Coordinator - Pensacola, United States - Peoples Hospice and Palliative Care

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    Description

    Job Description

    Position Summary:

    This role is accountable for overseeing and enhancing all volunteer programs within a specified region, as well as coordinating community education initiatives. The current area of focus includes Pensacola and Crestview, Florida, with operations based in the Pensacola office.

    Essential Duties & Responsibilities

    • Recruits, evaluates, and selects volunteer candidates following organizational criteria
    • Provides orientation and ongoing assistance to new volunteers during their tenure
    • Assigns volunteers based on their interests, skills, and the needs of patients and families
    • Represents and advocates for hospice within diverse community settings through educational endeavors
    • Promotes cooperative efforts to achieve the organization's mission and vision
    • Participates actively in quality improvement and compliance tasks
    • Attends Interdisciplinary Team (IDT) meetings and contributes to care planning
    • Records volunteer activities in patient files
    • Maintains professional qualifications through continuous development
    • Supervises and evaluates volunteers, serving as a link between the IDT and volunteer team
    • Compiles volunteer reports periodically and as needed
    • Collaborates with colleagues to establish operational policies for the hospice volunteer program
    • Supports the Business Development team by engaging with referral sources and community events
    • Meets productivity benchmarks
    • Logs volunteer hours to demonstrate cost savings per Medicare guidelines
    • Performs other assigned duties

    Required Qualifications:

    • High School diploma, post-secondary certification, or relevant degree in fields like communications, public relations, human services, or health; a Bachelor's degree is preferred
    • Valid driver's license and auto insurance
    • Prior supervisory experience of at least one year is advantageous
    • Prior experience in coordinating and leading volunteers is a plus
    • Strong verbal and written communication skills
    • Professional demeanor and communication etiquette

    Work Environment

    While fulfilling job responsibilities, the employee may need to commute by car and work in various indoor and outdoor settings based on appointments and events.


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