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    Tax Credit Administration Unit Lead - Olympia, United States - State of Washington

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    Description
    This opportunity is only open to WA State Department of Revenue employees.

    Attention Revenue The Working Families Tax Credit Division is hiring a Public Benefits Specialist 4.

    This position serves as lead worker in the Tax Credit Administration Unit (TCAU), providing guidance and training to TCAU staff.

    PBS 4's are also primary points of contact for the Working Families Tax Credit.

    The Tax Credit Administration Unit's primary function is reviewing and processing Working Families Tax Credit applications to ensure applicants receive the correct amount.

    They are also dedicated to educating and providing guidance to applicants regarding the criteria for the benefit.


    The hiring manager may start screening applicants as early as May 7, 2024, and make a hiring decision at any time after.

    It will be to your advantage to submit materials as soon as possible.

    Please review the opportunity details below and forward this message to others you feel may be qualified.


    This position will:

    • Provides direct customer service on the phone and/or in person for all customers.
    • Determines eligibility for WFTC by processing applications, verifying supporting evidence, and obtaining necessary information from applicants and/or third parties.
    • Makes final eligibility decisions based on the information obtained.
    • Processes applications received over the counter, online applications submitted within the incumbent's region, and applications received by mail and keyed into the system.
    • Identifies applications that might be inaccurate and need validation through a desk examination.
    • Provides training and serves as a subject matter expert for Working Families Tax Credit Staff.
    You may also participate in continuing education and special projects.

    Please ensure that your application materials address the following qualifications~

    One year of experience as a Public Benefits Specialist 3

    OR

    A bachelor's degree in social services, business administration, or a related field AND one year of experience examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in financial eligibility determination, or in a job analyzing, verifying, and evaluating financial or tax data and information,

    OR


    An associate degree AND three years of experience examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in financial eligibility determination, or in a job analyzing, verifying, and evaluating financial or tax data and information.


    Equivalent education/experience:

    Experience examining/processing loan applications, medical insurance or rehabilitation claims, unemployment insurance claims, or a job providing staff support in financial eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information, will substitute year for year, for education experience.


    This position offers hybrid/flexible remote work, however the official duty station is Tumwater and the successful candidate must agree to travel to the office as operational needs dictate.

    Details of teleworking considerations can be addressed during the interview process.


    To be considered:

    • Complete the online application in detail.
    • Attach a current resume'.
    • Attach a letter of interest explaining your interest in the position and how you meet the qualifications listed.
    • Include three or more professional references with current contact information.
    To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout (redact) your social security number and date of birth before attachment.

    Questions?

    Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty finding an enjoyable career with a work-life balance.

    At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.

    Please contact any part of the Staffing team at or give me a call


    The Human Resource Division may use referrals from this recruitment to help fill future similar vacancies for up to six months.


    This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).

    The Department of Revenue is proud to be an equal opportunity employer.

    We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses.

    We encourage you to apply.

    If you need help during the application process, please call the Human Resources Office at Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or


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