Dispatcher - New Hyde Park, United States - Universal Ready Mix

Description

In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units.

• Answer calls and document important information.
• Respond to any issues and followup by coordinating with the appropriate departments or field units.
• Operate and manage a multiline telephone console system.
• Use phone or computer to direct Drivers to the appropriate sites.
• Prioritize and organize calls according to urgency.
• Supervise the route and status of field units to prioritize their daily schedule.
• Maintain and update call logs, call records and other important documentation.

• High school diploma or equivalent qualification is required.
• A minimum of 2 years experience in a similar role.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure.

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday