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District Manager - Kansas City, United States - Popeyes
Description
The District Manager provides overall leadership and direct supervision of 5-10 restaurants to ensure that each Restaurant General Manager meets the period budgets.
The DM is the leader in their area; drives excellence in day-to-day operations of the restaurants; trains, coaches, and supports managers; plans and sets goals; focuses on in-store problem solving/process improvement; sets standards; recognizes and motivates GM's, Assistant Managers, Shift Managers and Restaurant Teams.
The DM will directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.
Responsibilities include:
Provides leadership for each GM in the area to ensure customer satisfaction.
Leads the way by working with each GM in the area to meet budgeted labor and purchase goals; utilizes available reports to identify opportunities; ensures that correct operational procedures are followed at all times.
Partners with each GM in the area to build sales over last year's sales achievement.Accountable for coaching and training GM's, Assistant Managers, and Shift Managers for operational excellence; supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team members and managers.
Maintains and drives a top-notch level of cleanliness in their locations.Aggressively develops and maintains GM, Assistant Manager and Shift Manager staffing levels; commits to selection process; monitors restaurant-level staffing.
Executes the highest standards of Food Safety, local health and safety codes, and company safety and security policies.
Recognizes and motivates efforts throughout the area.
Is resolution oriented in all restaurant-level Employee Relations activities; provides needed Employee relation assistance to GM's. Is proactive in addressing Employee Relation needs in the area.
Demonstrates team work and shares Best Demonstrated Practices with other DM's.
High level of written and oral communication
Multi-tasking is a must
Travel within designated area required
Position Requirements
Good oral and written communication skills, and strong interpersonal and conflict resolution skills
Exceptional team building skills
Basic business math and accounting skills, and strong analytical/decision-making skills
Basic personal computer literacy
High School or GED, College or university Degree Preferred
3-5 years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry.
Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
Proven ability to simultaneously drive customer satisfaction, financial performance and employee satisfaction.
Pay Range
Pay depending on experience.
Location
12358
EOE Statement
We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.#J-18808-Ljbffr
