Manager, Talent Development - Orlando, United States - Marriott Vacations Worldwide

Marriott Vacations Worldwide

Verified Company

Orlando, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Generic Position Summary

As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives.

Generally, works under close supervision or within well-established guidelines to complete routine tasks.

Specific Job Summary

The Manager, Talent Development will design and deliver high-quality learning programs that support the development and growth of MVW Associates worldwide.

The Manager, Talent Development maintains responsibility for delivering learning programs through a variety of delivery methods including instructor-led, computer-based, web-based and mobile training.

He/she will promote and nurture the experiential learning of participants by facilitating courses, monitoring participants, providing a safe environment conducive to learning and keeping stakeholders informed.

Generic Expected Contributions

Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
Responds to, solves and makes decisions on more complex/nonroutine business requests with limited to moderate risk.
Responsible for own work and contributing to team, department and/or business results. May direct work of nonmanagement staff.
Assists more senior associates in achieving business results by:
utilizing technical knowledge to identify opportunities to enhance the effectiveness of business processes.

- establishing priorities for self and, where appropriate, others.
- allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
- contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).

Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.

Specific Expected Contributions

TALENT DEVELOPMENT

Maintains responsibility for highquality delivery of training programs (e.g., leadership development courses), delivering talent development courses to associates across the Company.
Delivers instructorled and virtual talent development courses for associates
Reviews and analyzes feedback on programs from internal customers; identifies trends in feedback and provides followup for issue resolution and/or appropriate communication to business leaders.
Leads skillbuilding training projects by working with SMEs, learning designers, and vendors to design and deploy training programs across the enterprise.
Works with members of the HR and Talent Development Team to support the assessment of talent development needs and build action plans that support the talent development strategy.
Contributes to projects and initiatives that support talent development and performance improvement strategies for all associates within his/her assigned business unit.
Orders and maintains instructional materials.
Drafts and sends relevant communication to participants in a timely manner.
Engage all levels of learners from crossfunctional teams spanning countries and time zones.
Collaborate with other members of the Talent Development team in course development and planning.
Coordinate course logistics to include use of space, facilities and technology for all training events.
Support course sustainment of learning and transfer of knowledge from the classroom to onthejob performance.

Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Technology). College degree and/or relevant experience typically required.

Education:

Bachelor's degree in Human Resources Management, Communications, Hospitality management or related discipline.

A minimum of 5 years' work experience in Human Resources, including 3 or more years' experience in a Training & Development facilitation role required.

Experience:

Expected travel up to 50%.
3+ years of corporate delivery/facilitation experience and/or training program development experience
Experience in hospitality, timeshare or sales and marketing industry preferred
Prior experience with virtual learning platforms (Adobe Connect, MS Teams)
Prior experience working with learning management systems to assign and track training delivery
Prior experience using established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation and evaluation.
Prior experience in the development of Instructorled training and various support materials including job aids, participant materials and instructor scripts.

Skills and Attributes: