Part Time Receptionist Kennel Attendant - Niles, United States - The Dog House of L.C. &L., INC.
2 weeks ago
Description
Job Summary:
Part time and full time positions available
Hours
Hours may vary depending on daily numbers and can change based on business needs.
- Reception Hours_: Monday-Friday 6AM2PM,8AM4PM or 2PM9PM & Saturday 8AM4PM
- Kennel Hours_: Monday-Friday 7:00AM3:00PM, 8AM4PM, 10AM6PM & Saturday/Sundays 6AM2PM, 8AM4PM or 2PM9PM
Kennel
Supervise daycare and boarding dogs in a fun and safe environment. Provide enrichment and learning activates for all dogs in the playgroup.
Reception
Reports to
Supervisor and Manager
Duties and responsibilities
Kennel Duties
- Feed and medicate dogs accurately
- Monitor behaviors of the dogs in play group for any inappropriate or unusual behaviors and report to a superior
- Interact with the dogs in a fun and friendly manner while maintaining pack stability and command
- Take care of any foster dogs that come in through the rescue
- Greet clients and their dogs that come into the lobby in a friendly and professional manner
- Check dogs in for daycare, boarding or grooming by bringing the dog back to the play area or grooming area and go over instructions with the owners
- Answer phone calls from clients, vendors or any other inquiries in a professional and friendly manner
- Make appointments and reservations for existing and new clients
- Filing, keeping accurate records in Gingr, calling vets for vaccine records, and making reminder phone calls
- Handle money and payment transaction accurately
- Prepare facility to hold Training Nights 3 times a week (moving dogs to different area of kennels)
Cleaning Duties
- Sweep, mop and dust lobby throughout the day to maintain a clean and welcoming environment
- Maintain a clean and organized work environment
- Shovel, sweep and clean up outside as needed throughout the day
- Dust and sanitize reception counter and desk at end of the night
- Let dogs out to potty and for walks as needed
- Feed and medicate dogs accurately
- Wash dishes
- Complete laundry
- Pick up poop and pee when customer dogs or foster dogs have accidents
Working conditions
_ Position requires employee to work days, nights, weekends, and holidays. Must have an open availability.__ _
_Working in all types of weather is a possibility so an employee should be able to withstand the elements. Customer service is very important but occasionally an employee will need to handle difficult clients or situations in a professional manner. Working with dogs can be noisy at times, so employees must be able to tolerate and monitor noise levels._
Physical requirements
Must be able to stand for long periods of time, kneel, crouch, stoop, climb, lift objects and dogs up to 50lbs and do repetitive tasks.
Qualifications include
- High School Diploma or GED
- Experience working in customer service is preferred
- Working knowledge of Microsoft Word, Excel, and Internet Explorer
- Must be friendly and professional
- Have some dog experience
- Time management skills and patience are key in this role
- MUST work well under pressure and high stress situations
Available shifts and compensation:
We have available shifts all days of the week. Compensation is $ $15.00/hour.
About The Dog House of L
C &L, INC:
We are a small family owned business that loves all things dog We strive to give every pet the care, attention and love just like we would our own.
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