- Montana alcoholic beverage licensing requirements
- Compliance and resolution techniques
- Negotiation and settlement techniques
- Legal proceedings
- Financial and business documents
- DOJ Gambling Control Division investigations related to alcoholic beverage licensing requirements
- CFR 27, as it relates to the Alcoholic Beverage Control Division work
- Montana Code Annotated (MCA), Administrative Rules of Montana (ARM), existing case law, and other legal procedures
- Public Relations, office administration, records management, and related processes
- Research and analysis
- Accuracy and attention to detail
- Conflict resolution & customer service
- Microsoft programs and other data base applications
- Written, verbal, and interpersonal communication
- Review and understand technical, legal, financial, and miscellaneous source material
- Make sound decisions to resolve disputes
- Demonstrate self-motivation
- Follow instructions
- Provide timely, customer service
- Handling multiple priorities under deadlines
- Work hours may exceed 40 hours from time to time, including weekends.
- Office environment.
- Lifting is infrequent, less than 15 pounds.
- Some travel may be required, must have a valid driver's license.
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Alcoholic Beverage Resolution Officer - Helena, United States - State of Montana
Description
Job Overview:
This position resides in the of .Duties include managing inquiries and appeals, conducting informal resolutions, negotiating settlement agreements for compliance cases, and educating licensees about alcoholic beverage regulations.This position is responsible for monitoring, tracking and coordinating cases with other staff; working with the Office of Dispute Resolution and responding to inquires as the compliance business expert; training other staff, and determining appropriate actions related to compliance issues. The position does not supervise other staff.
You would be a great fit for this position if you:
Working Conditions
To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. Successful applicants are required to successfully pass DOR tax and background check(s). DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.
***This is an incomplete list of job duties.
