Dispatcher - Winona, United States - Winona County, MN

Winona County, MN Winona, United States

4 weeks ago

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Description

Winona County is accepting applications for this position until 4:00 p.m. May 22, 2024.

This position starts at $26.59/hour (DOQ) with advancement up to $35.40/hour.

Characteristics of Class:

Under general supervision, an employee in this class performs skilled technical communications work, receiving and transmitting information, dispatching public safety units as required.

Performs related work as required.

Employees are required to make independent decisions in the dispatch of public safety personnel and equipment in response to calls for service.

Activity is tracked in a real-time mode through use of a computer-aided dispatch system. Work is performed in a communications center.

Examples of Duties:

Any one position may not include all the duties listed, nor do the examples include all duties which may be found in positions of this class.

Answers incoming calls (radio and telephone) and walk-in clients. Ascertains nature of situation and its location. Dispatches, via radio and telephone, all necessary personnel and equipment.
Monitors radio activities and provides supplemental information, personnel and equipment.
Uses standard operating procedures to send and receive radio, telephone and computer messages.
Maintains resource and referral data.
Operates Computer Assisted Dispatch (CAD) to enter, receive and manipulate associated data, tracking activity and location of personnel and equipment.
Keeps abreast of city ordinances, state statutes, and civil process paper service. Also responsible for entering, canceling, and confirming warrants through the in-house computer system, Minnesota Criminal Information System (MINCIS) and National Crime Information Computer (NCIC).
Maintains and cares for communications and recording equipment.
Assists in training new dispatchers.
Any other duties as assigned.

Required Knowledge, Skills, and Abilities:
Any combination of training and experience providing the following knowledge, skills, and abilities.

For Pre-Employment:

Any combination of education and experience equivalent to graduation from high school.
Communications experience, electronics training, First Aid, CPR, or any other related experience or training.
Must successfully complete a nine-month probationary period.
Must pass the State Terminal Operators Certification Test within 6 months of hire.
Must possess and maintain a valid driver's license.
Proficient use of computer software such as

Microsoft Windows Applications:
Word, Excel, Access, and Outlook.

Must pass required background check.
Ability to provide effective and truthful testimony in court.

For full job classification including ADA requirements, click here.

For a copy of the benefit statement for this position, click here.

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