- Coordinate the rental process for heavy equipment attchments, including excavators, bulldozers, loaders, and more.
- Respond promptly to rental inquiries from customers via phone, email, or in person, providing information on available equipment, rental rates, and terms.
- Assist customers in selecting the appropriate equipment for their specific needs and applications, considering factors such as project scope, timeline, and budget.
- Generate rental agreements and contracts, ensuring accuracy and completeness of rental terms, insurance requirements, and payment details.
- Coordinate equipment delivery and pick-up schedules with customers, drivers, and equipment operators, ensuring timely and efficient service.
- Maintain accurate records of equipment inventory, rental transactions, and customer interactions using our rental management system.
- Process rental orders, invoices, and payments accurately and in a timely manner, following company policies and procedures.
- Address customer inquiries, concerns, and service issues promptly and professionally, striving to achieve high levels of customer satisfaction.
- Collaborate with sales, operations, and maintenance teams to optimize equipment utilization, minimize downtime, and maximize revenue opportunities.
- Assist with equipment maintenance and servicing schedules, coordinating with technicians and service providers as needed.
- Stay informed about industry trends, equipment specifications, and rental market conditions to effectively meet customer needs and remain competitive in the market.
- Competitive hourly wage, with opportunities for advancement and performancebased incentives.
- Comprehensive benefits package, including health insurance, retirement savings plans, and paid time off.
- Training and professional development opportunities to enhance skills and knowledge.
- Dynamic and supportive work environment, with opportunities to collaborate and grow within the company.
- High school diploma or equivalent; additional education or training in business administration, sales, or related field preferred.
- Previous experience in equipment rental, sales, customer service, or a related field is desirable.
- Strong communication and interpersonal skills, with the ability to build rapport and establish positive relationships with customers and colleagues.
- Excellent organizational and multitasking abilities, with a keen attention to detail and accuracy.
- Basic excel experience.
- Ability to work independently and as part of a team in a fastpaced environment, prioritizing tasks effectively to meet deadlines and achieve objectives.
- Knowledge of heavy equipment, machinery, or construction industry terminology is advantageous.
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Rental Coordinator - Baldwin Park, United States - Amtec Human Resources
Description
Job Title:
Rental Coordinator
Company Overview:
With over 30 years of experience, we are a reputable heavy equipment company dedicated to providing top-quality rental solutions to our clients.
We specialize in offering a wide range of heavy machinery and equipment for various industries, including construction, mining, and infrastructure development.
As we continue to grow, we are seeking a motivated and detail-oriented Rental Coordinator to join our team.Location: [Location]
Salary: Approximately $24-26 per hour, commensurate with experience
Job Description:
Responsibilities:
Benefits:
If you are a proactive and customer-focused individual with a passion for heavy equipment and rentals, we encourage you to apply for the Rental Coordinator position with our company.
Job Requirements
Qualifications:
Preferred Bilingual in spanish.
