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    SAINT LAURENT Senior Client Advisor Ala Moana - Honolulu, United States - Kering SA

    Kering SA
    Kering SA Honolulu, United States

    4 weeks ago

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    Description
    SAINT LAURENT Senior Client Advisor Ala Moana page is loaded

    SAINT LAURENT Senior Client Advisor Ala Moana

    Apply

    locations


    HONOLULU
    time type

    Full time

    posted on

    Posted 30+ Days Ago

    job requisition id

    R123397

    Summary

    ABOUT SAINT LAURENT


    Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom.

    This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
    In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
    2016, continues to position the house at the summit of the luxury universe.
    Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

    Job Description
    We

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    seek ing a Senior Client Advisor

    to join our dynamic boutique leadership team

    .

    ROLE
    The Senior Client Advisor


    will oversee the client advisor team in partnership with the store leadership team, and contribute actively to the store sales and key indicators achievement.

    They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

    MISSION

    Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets.

    Train new client advisors and provide ongoing training and development for existing team members.
    Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
    Provide an outstanding client and after-sale service to all visitors and clients
    Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
    Cultivate a robust client portfolio to secure a proactive and growing business
    Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
    Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
    Show a transparent and genuine attitude with the client and create a unique connection with them
    Communicate in a professional and authentic way, with clients and colleagues
    Effectively use all the available tools to optimize business opportunities
    Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
    Upholds and adheres to all company policies and operational procedures

    PROFILE
    A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
    Strong leadership and management skills, with the ability to motivate and inspire a team.
    Have personal taste and passion for the fashion culture, likes to create personalized looks
    Have a natural business mindset and an entrepreneurial spirit
    Open-minded and looking for a company valuing audacity and authenticity
    Strong team centric attitude to achieve common goals
    At ease with using tools and applications; learns fast with new technologies
    Motivation to work in a fast-paced environment, able to multitask & prioritize
    Proactive, enthusiastic, & with a problem-solving attitude
    Excellent written, oral & listening skills, in English and local language
    Embrace change and see it as an opportunity to grow and develop
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    Job Type
    Regular

    Start Date

    Schedule
    Full time

    Organization
    YSL America Holding Inc.

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