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    Supervisor - Ala Moana - Honolulu, United States - Tapestry

    Tapestry
    Tapestry Honolulu, United States

    3 weeks ago

    Tapestry background
    Description


    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic.

    Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more.

    Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

    Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

    A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

    Visitpage to learn more about Tapestry's commitment to equity, inclusion, and diversity.
    Job


    Title:
    Senior

    Muse (Supervisor)

    Primary


    Purpose:
    The

    successful individual will leverage their proficiency in retail to...
    Client

    & Service Expert:

    Expertise

    in the development of a clientele.
    Model

    and lead the team by developing a repeat business and maximizes sales through proactive client outreach.
    Build

    and maintain new and existing client relationships and have a strong, productive client book.
    Maintain

    clientele and thank you note standards.
    Demonstrate

    strong use of selling skills.
    Leadership


    Presence:
    Achievement

    of personal sales goals.
    Educate

    team on sales plans, personal sales goals, store stats and drives team to achieve them.
    Ensure


    the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.

    Foster

    a team environment by creating a fun, competitive, inviting atmosphere.
    Building


    Brand Equity:
    Understand

    and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
    Ensure

    brand and operating standards are met to support brand consistency.
    Ensure

    store presentation standards are achieved and maintained.
    Operational


    Excellence:
    Perform


    and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

    Accurately


    processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.

    Adherence

    to Kate Spade loss prevention policies and operational procedures.
    The

    accomplished individual will possess...
    Strong

    written and verbal communication skills
    Detail

    oriented
    Proactive

    ability to multi task and prioritize
    An

    outstanding professional will have...
    Minimum

    2-3 years' experience in luxury goods or a comparable retail environment
    College

    degree preferred
    Physical

    Requirements...
    Available

    to work store schedule, as needed, including evenings and weekends
    Standing

    for extended periods of time
    Able

    to safely lift boxes up to 40 pounds
    Comfortable

    climbing ladders
    Our Competencies for All Employees
    Courage
    :

    Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

    Creativity
    :

    Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.


    Customer Focus:


    Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

    Dealing with Ambiguity
    :

    Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.


    Drive for Results:


    Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

    Interpersonal Savvy
    :

    Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.


    Learning on the Fly:


    Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

    Our Competencies for All People Managers
    Strategic Agility
    :

    Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.


    Developing Direct Reports and Others:

    Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

    Building Effective Teams
    :
    Blends people into teams when needed; creates strong morale


    and spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

    Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.

    All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration.

    These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

    Visit Kate Spade at .

    #J-18808-Ljbffr
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