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- Effective verbal and written communication skills
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- Active listening skills
- Displays empathy and business etiquette at all times
- Strong influencing ability that aids in the recovery and resolution of unpaid
- Inspires confidence with product knowledge
- Ability to use strategic thinking to negotiate payments and increase our
- Possesses strong ability to identify process opportunities
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Sr. Billing Specialist - Hartford, United States - The Hartford
Description
Sr Billing Specialist - OB09PN
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.
As a member of the Collection team, you will be responsible to maximize payments on unpaid Premium balances for Commercial and Personal Lines Insurance.
On a typical day, in addition to making outbound calls, a Sr.
Billing Specialist services incoming calls, reviews and responds to incoming emails, manages workload assignments, and collaborates with our internal Premium Audit, Agents and Brokers, Underwriting and Service Operations departments to resolve premium disputes.
Start Date:
May 13, 2024
Training:
Mandatory attendance
Up to 5 weeks of training based on proficiency
Hours: 9:30 a.m. -6:00 p.m. Eastern Time Zone
Monday - Friday
Post
Training:
Hours: 9:30 a.m. -6:00 p.m. Eastern Time Zone
Monday - Friday
Responsibilities:
Qualifications:
Benefits:
Medical, Dental, Life and Disability Insurance - EFFECTIVE ON DAY ONE
25 days paid time off in your first full year
Tuition reimbursement
Paid volunteer opportunities
Employee recognition
Wellness program
And more
Additional Information:
For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/100Mbps will be required.
This position will have a Remote work arrangement, with the expectations of coming into an office as business needs arise.
The listed annualized base pay range is primarily based on analysis of similar positions in the external market.
Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.
The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.The annualized base pay range for this role is:
$58,320 - $87,480
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits
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