- Ensures that the branch is open and ready to conduct business each business day.
- Responsible for general maintenance, security and safety of the branch.
- Oversees the ordering and verifying of currency shipments for the branch.
- Ensures that the branch balances all transactions at the close of each business day. May assist tellers and others to resolve adjustments.
- Authorizes adjustments. Maintains petty cash records. Audits safe deposit boxes.
- Ensures all equipment is in proper working order. Oversees department data retention.
- Promotes cross sales of the credit unions products and services.
- Supervises and directs branch personnel to ensure a trained, motivated and professional staff capable of providing efficient and effective Branch and Member services to members. Interviews, recommends for hire, schedules, assigns work to, establishes performance expectations and recommends the necessary discipline and/or discharge of subordinate staff members, while maintaining required personnel documentation. Coaches and counsels staff on an on-gong basis.
- Coaches and develops staff in the area of sales. Plans and conducts weekly sales meetings. Maintains target cross-sell ratio. Creates, implements, and monitors branch sales campaigns.
- Provides such member services as explaining savings and checking programs, opening new accounts, issuing traveler's checks, IRA's, certificates, approving checks and dealing with members with special concerns.
- Researches and resolves member inquiries, explains specific policies and procedures. Assists branch personnel by answering questions and resolving more complex work-related problems. Proactively identifies potential members and works to retain existing members. Ensures that branch complies with member service standards.
- Performs all duties of a Loan Officer. Takes loan applications, interviews member, provides disclosures, conducts credit checks, etc and ensures documentation is complete.
- Maintains a positive working relationship with outside vendors to resolve problems and remains current on new product development. Keeps abreast of new rules and regulations that may impact Retail Banking Operations. Ensures that the branch is in compliance.
- Participates in management meetings. Communicates information to subordinate staff. Participates in local civic and community organizations to seek new business opportunities.
- Performs other managerial and/or branch related duties as assigned by the VP- Regional Branch Manager. Performs all duties of an Assistant Manager, Member Services Representative, Head Teller, Assistant Head Teller and/or Teller as needed.
- Bilingual in Spanish Preferred.
- Minimum 3 to 5 years progressively responsible experience in branch operations. Knowledge of teller, member service, and loan policies. Minimum two years previous supervisory experience.
- Must possess excellent verbal, written, telephone and interpersonal communication skills.
- PC proficient including Microsoft Office (Word, Excel, Outlook) and the Internet.
- Ability to manage multiple projects/priorities simultaneously.
- Ability to sell products and services and conduct business development calls on members and potential members.
- Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: PC, fax, copier, telephone, postage machine, etc. Travel required.
-
AVP/Branch Manager
5 days ago
Navigant Credit Union Central Falls, United StatesABOUT:People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.Now at more than $3 b ...
-
AVP/Branch Manager
1 week ago
Navigant Credit Union Central Falls, United StatesABOUT: · People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915. · Now at more t ...
-
AVP/Branch Manager
3 weeks ago
Navigant Credit Union Cumberland, United StatesABOUT: · People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915. · Now at more t ...
-
Branch Manager
4 days ago
The Adecco Group Providence, United StatesJoin Our Winning Team at Adecco Staffing - Branch Manager (In-office) - Providence, RI - Are you a driven leader ready to make a significant impact? Adecco Staffing is looking for a dynamic Branch Manager to join our Providence, RI office. This is yo Branch Manager, Manager, Staf ...
-
Branch Manager
2 weeks ago
Washington Trust Company Providence, United StatesWashington Trust Olneyville, 1917 Westminster Street, Providence, Rhode Island, United States of America · Req #1196 · Washington Trust is looking for an experienced individual with the ability to successfullylead the team at our Olneyville, Providence Branch location. · Why wou ...
-
Branch Manager
2 weeks ago
Adecco USA Providence, United StatesAbout the roleThe Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit & Lo ...
-
Branch Manager
1 week ago
Adecco US, Inc. Providence, United States**Join Our Winning Team at Adecco Staffing - Branch Manager (In-office) - Providence, RI** · Are you a driven leader ready to make a significant impact? Adecco Staffing is looking for a dynamic Branch Manager to join our Providence, RI office. This is your chance to lead a succe ...
-
Branch Manager
1 day ago
Adecco US, Inc. Providence, United StatesJoin Our Winning Team at Adecco Staffing - Branch Manager (In-office) - Providence, RI · Are you a driven leader ready to make a significant impact? Adecco Staffing is looking for a dynamic Branch Manager to join our Providence, RI office. This is your chance to lead a successful ...
-
Staffing Branch Manager
4 days ago
Monroe Staffing Providence, United StatesJob Description · Job DescriptionJob descriptionStaffing Branch Manager · The Staffing Branch Manager plans, organizes, supervises, and oversees the day-to-day operation of the branch office with a focus on continuous improvement. The SBM is also responsible for account managemen ...
-
Branch Manager
2 weeks ago
Orion Talent Cranston, United States· Orion Talent, the nation's largest military recruiting firm, is currently recruiting transitioning or former military professionals for Branch Manager positions with one of the fastest growing providers of wholesale supplies and food products supporting independent foodservice ...
-
Branch Manager
1 week ago
Orion Talent Cranston, United StatesOrion Talent, the nation's largest military recruiting firm, is currently recruiting transitioning or former military professionals for Branch Manager positions with one of the fastest growing providers of wholesale supplies and food products supporting independent foodservice op ...
-
Branch Manager
1 week ago
Fast Payday Loans Bristol, United StatesBranch Manager: · Is your career stalled? Are you looking for a fresh start with an industry leader? Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?" "Have you led a team or helped manage a small group of peopl ...
-
Branch Operations Manager, Providence, RI
2 weeks ago
Santander Consumer USA Providence, United StatesBranch Operations Manager, Providence, RI - Providence, United States of America. Responsible for the administration and day-to-day operations of branches by resolving customer issues, generating new referral business and accounts, and promoting bank Operations Manager, Operation ...
-
Branch Operations Manager, Providence, RI
5 days ago
Santander Bank Providence, United StatesBranch Operations Manager, Providence, RI · Providence, United States of America · Responsible for the administration and day-to-day operations of branches by resolving customer issues, generating new referral business and accounts, and promoting banking products to new and exi ...
-
Branch Manager Mendon Branch
1 week ago
The Ladders Mendon, United StatesJob Description · As a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a dedicated team of professionals. Each day, you create a positive and motivati ...
-
Branch Manager
2 weeks ago
West Bend Area Chamber Grafton, United States**Branch Manager - Grafton** · + · + · + Kohler Credit Union Job Description · **About Kohler Credit Union** · We are a $575 million not-for-profit, financial cooperative, owned and governed by our members with full-service branches in the Wisconsin communities of Kohler, Sh ...
-
Branch Manager
1 week ago
US Electrical Services Fall River, United StatesElectrical Wholesalers of New England is looking for a branch manager to fill positions in the following possible locations; Fall River, MA, New Bedford, MA, Plymouth, MA, Stoughton, MA, Worcester, MA, Portsmouth, NH, Portland, ME, Fitchburg, MA, Marlboro, MA. · Duties to Include ...
-
Branch Manager
2 weeks ago
The Hertz Corporation North Dartmouth, United StatesWage: 65 K/ Annually The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of Branch Manager, Manager, Busi ...
-
Branch Manager
2 weeks ago
M&T Bank Wellesley, United StatesManages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. · Primary · Responsibilit ...
-
Branch Manager
3 weeks ago
Granite City Electric New Bedford, United States** Branch Manager** · **Job Category****:** Branch Sales · **Requisition Number****:** BRANC01308 · Showing 1 location · **Job Details** · **Description** · **Granite City Electric Supply is the area's premiere electrical distributor serving electrical contractors as well as r ...
AVP/Branch Manager - Central Falls, United States - Navigant Credit Union
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionABOUT:
People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and communities we serve, and have been since our founding in 1915.
Now at more than $3 billion in assets, Navigant Credit Union is among the largest credit unions in Rhode Island, yet still maintain our community-driven values.
Those values-and our belief in putting people first-are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.
Our Core Values consist of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.
Our company prides itself on demonstrating community-based values and investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best-in-class benefits package including a rich medical and dental plan, vision benefits, a robust 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and opportunities to give back to the community.
If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today
ABOUT THE ROLE:
Under general supervision, but following established policies and procedures, is responsible for providing leadership and direction to daily branch operations. Supervises and trains branch personnel in lending and deposit services. Ensures all branch personnel deliver exceptional customer service, aligned with the Credit Union's core values and mission statement. Ensures that all branch personnel are working as a team and are providing efficient, effective and professional member service. Ensures branch is in compliance and is operating within Credit Union policies and procedures. Accountable for maximizing branch sales and minimizing operating losses. Responds to questions and/or provides information upon request from members (internal & external). Processes requests/transactions as appropriate. Assists members and potential members in understanding and utilizing Credit Union products and services.
WHAT YOU WILL DO: (in descending order of importance)
QUALIFICATIONS:
Education
High school diploma or equivalent (GED) education required. BA/BS in Business, Finance or related field preferred. Equivalent experience may be substituted for a degree.
Experience/Skills/Knowledge: