- Bachelor's degree in healthcare, business administration, or a related field of study preferred.
- Healthcare experience and a thorough understanding of medical terminology and the healthcare reimbursement space – Medicare, Medi-Cal – required.
- Excellent customer service and service recovery skills.
- Strong case management skills. Ability to work closely with cross-functional team members including nursing and other healthcare providers. Strong ability to manage client relationships.
- Must be proficient with computer applications including spreadsheets, word processing and Customer Relationship Management (Salesforce).
- Excellent decision-making ability, customer service, negotiation, and dosing sales skills.
- Possess the capacity to work in a high-stressed, high paced environment while maintaining a positive attitude.
- Self-motivated and able to work independently with minimal supervision.
- Bilingual preferred: English/Spanish; English / Cantonese or Mandarin Chinese; English / Vietnamese or other.
- A passion for working with the senior and underserved populations.
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Client Intake Specialist
4 days ago
SWORDS TO PLOWSHARES VETERANS RIGHTS ORGANIZATION Oakland, United States· About Swords to Plowshares · Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and p ...
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Intake Specialist I
1 week ago
Center for Elders Independence Oakland, United States· Position Description: · The Intake Specialist I (IS I) will navigate the intake/enrollment process and introduce the participant to their designated center IDT for capitation. They will work with the Enrollment Development Representative (EDR) to assist in increasing the PACE ...
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Intake Specialist
2 weeks ago
ZRG Embedded Recruiting/RPO Oakland, United StatesThe Center for Elders Independence (CEI) provides a Program of All-Inclusive Care for the Elderly (P.A.C.E.) - a comprehensive healthcare model specifically designed for low-income, frail seniors. It combines medical and social services along with vigilant care planning and coord ...
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Leasing Intake Specialist
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East Bay Asian Local Development Corporation Oakland, United StatesJob Description · Job Description Emphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and s ...
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Intake Specialist I
4 days ago
Center for Elders Independence Oakland, United StatesDescription · Position Description: · The Intake Specialist I (IS I) will navigate the intake/enrollment process and introduce the participant to their designated center IDT for capitation. They will work with the Enrollment Development Representative (EDR) to assist in increas ...
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Leasing Intake Specialist
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East Bay Asian Local Development Oakland, United StatesEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through communit ...
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Leasing Intake Specialist
3 weeks ago
East Bay Asian Local Development Oakland, United StatesEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through communit ...
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Leasing Intake Specialist
3 weeks ago
East Bay Asian Local Development Oakland, United StatesEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through communit ...
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Publications, Intake Specialist
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Mindlance San Francisco, United StatesMinimum experience required is 6 months to 1 year. Assists in assigning, logging, and tracking requests from internal and external stakeholders, using various systems available, and ensuring consistency across said systems. Collaborates with internal Publications team members on ...
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Client Intake Specialist
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Nelson Connects San Rafael, United StatesJob Description · Job DescriptionClient Intake Specialist (Contract) · You are a dedicated professional with a passion for social justice, equity, and community support. You are organized, detail-oriented, and capable of working with diverse populations. · This position pays: $23 ...
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Business Intake Specialist
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Kirkland & Ellis San Francisco, United StatesAbout Kirkland & Ellis · At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we in ...
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Enrollment Coordinator
1 week ago
ZRG Embedded Recruiting/RPO Oakland, United StatesThe Center for Elders' Independence (CEI) is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care ser ...
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Alameda Health System Oakland, United StatesSummary · SUMMARY: Performs community outreach and health education activities for targeted health care program. · DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related dut ...
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Alameda Health System Oakland, United StatesCare Management Community Health Worker, Per diem, Days, 8hours · Oakland, CA · Highland General Hospital · HEALTH ADVOCATES · Services As Needed / Per Diem - Day · Care Management · Req #: · FTE:0.01 · Posted:May 22, 2024 · Summary · SUMMARY: Provides care coordination a ...
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Admissions Specialist
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La Cheim School Oakland, United StatesJob Description · Job DescriptionSalary: $ $28.00 hourly · Job Title: Admissions Specialist · Part-Time: 24 hour/week without benefits · Pay: $ $28.00/hour · Work location: Oakland, CA · Division/department: Behavioral Health Services (BHS) · Reports to: BHS Clinical Operations M ...
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John George Psychiatric Pavilion Oakland, United StatesSUMMARY: Performs community outreach and health education activities for targeted health care program. · DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The following are the duties performed by employees in this classification. However, employees may perform other related duties at an ...
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Enrollment Coordinator
1 week ago
Center for Elders Independence Oakland, United States· Position Description: · The Enrollment Coordinator (EC) is responsible for the coordination of marketing projects and promotional events, promotional items, inventory, creation of flyers, organizing proposals and presentations using marketing resource materials such as brochu ...
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Non-Attorney Salesperson
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The Nieves Law Firm, APC Oakland, United StatesJob Description · Job DescriptionNon-Attorney Sales · At The Nieves Law Firm, we take the criminal out of criminal defense. Our mission is to restore the reputations of those who have been accused of crimes and help them plan for the future. Client Intake Specialists assist in on ...
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Patient Registration Specialist
4 weeks ago
Roots Community Health Center Oakland, United StatesPosition Summary: · Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and re ...
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Program Specialist
1 week ago
Roots Community Health Center Oakland, United StatesPosition Summary: · The Program Specialist is responsible for fully supporting the Program Manager by assisting with the outreach and in-reach of multiple Roots programs. Will work in collaboration and continuous partnership with Program Coordinators, to provide community outrea ...
Intake Specialist - Oakland, United States - ZRG Embedded Recruiting/RPO
Description
The Center for Elders' Independence (CEI) provides a Program of All-Inclusive Care for the Elderly (P.A.C.E.) - a comprehensive healthcare model specifically designed for low-income, frail seniors. It combines medical and social services along with vigilant care planning and coordination in order to keep frail seniors safely living at home and in their communities. This unique and highly effective model utilizes an interdisciplinary team approach to care planning to drive high quality, affordable, integrated healthcare services to the elderly.
Position Description:
The Intake Specialist I (IS I) will navigate the intake/enrollment process and introduce the participant to their designated center IDT for capitation. They will work with the Enrollment Development Representative (EDR) to assist in increasing the PACE program membership and drive overall census growth by effectively enrolling potential participants and support retention efforts. The IS I will be responsible for discussing and explaining the participant's rights prior to enrollment into the PACE Program. The work area will be located at the PACE center(s) they support and will act as the bridge between the Community Access and Development and Operations teams. The IS I is responsible for managing participant enrollments; they will be the central point person and will work in conjunction with other PACE cross-functional departments to ensure participants are enrolled in a timely manner. This role requires working in a fast-paced team environment and collaboration with internal and external operations teams. The IS I will utilize the Customer Relationship Management System (Salesforce) to track and monitor all leads and will be responsible for daily status reports on marketing efforts and participant enrollment progress. Other responsibilities include assisting with identifying new referral sources; conducting outreach activities and generating enrollment leads through internal promotion activities. The IS I must ensure consistent compliance with all state, federal, and company specific requirements.
Relevant Skills and Experience:
