Head of Customer Experience - Oakland, CA

Only for registered members Oakland, CA, United States

1 month ago

Default job background
Head of Customer Experience & Retention · Location: · Oakland, CA (Hybrid preferred) · Compensation: · $150,000 - $175,000 · Reports to: · CEO · Type: · Full-time, Senior Leadership · Stage: · High-growth, premium DTC + Subscription brand, Startup · **If you are customer obsessed ...
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Work in company

    Customer Experience Analyst

    Only for registered members

    Somos una empresa líder global de soluciones logísticas, en continuo crecimiento. Con una sólida trayectoria de más de 40 años, en cada operación reafirmamos nuestra capacidad de evolucionar e innovar, desarrollando servicios orientados a impactar positivamente en la vida de las ...

    Martinez Part time

    5 days ago

  • Work in company

    Customer Experience Specialist

    Only for registered members

    El Customer Experience Specialist es un especialista en experiencias de cliente que se encarga de promocionar productos de vacunas humanas a profesionales de la salud. · Realizar visitas a profesionales de salud para promocionar productos seleccionados. · Cumplir con los objetivo ...

    Martinez

    3 weeks ago

  • Work in company

    Head of Customer Experience

    Only for registered members

    We are hiring a Head of Customer Experience & Retention to own and execute this strategy end-to-end.This role is accountable for turning first-time buyers into lifelong subscribers, building emotional loyalty to the mission through education and access, and increasing customer li ...

    Oakland $150,000 - $175,000 (USD)

    1 month ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    Eko is building AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease – the leading causes of death globally. · ...

    Emeryville

    1 month ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    We are seeking a highly motivated Customer Experience Associate to join our team. This role is integral to ensuring a seamless and exceptional customer journey—from order management and onboarding to post-sale support. The ideal candidate will be a proactive problem-solver and a ...

    Emeryville $85 - $91 (USD)

    1 week ago

  • Work in company

    Principal Customer Experience Professional

    Only for registered members

    Come join an innovative team driving breakthrough growth and awesome customer experiences for TurboTax and Credit Karma. · ...

    Oakland $192,500 - $260,000 (USD)

    1 month ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    We are building a reputation for five-star experiences. As a Customer Experience Associate you'll handle core support interactions and also step into high-impact moments: managing escalations supporting high-value customers and creating warm handoffs to our enterprise sales team. ...

    Emeryville $47,000 - $52,000 (USD) Full time

    1 month ago

  • Work in company

    Group Manager, Customer Experience

    Only for registered members

    We have an exciting opportunity to evolve and accelerate the way we engage our customers to drive confidence conversion retention and ecosystem adoption through intelligent expert digital interactions. This role will drive critical cross-functional strategies partner closely with ...

    Oakland

    1 month ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    We are seeking a highly motivated · Customer Experience Associate · to join our team. This role is integral to ensuring a seamless and exceptional customer journey—from order management and onboarding to post-sale support. The ideal candidate will be a proactive problem-solver an ...

    Emeryville, CA

    1 week ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    We have strong venture capital backing from investors like Artis Ventures, Questa Capital, Highland Capital, and Mayo Clinic Ventures · Recognized by TIME magazine in 2025 as one of the world's top healthcare technology companies, Eko is one of the fastest growing digital health ...

    Emeryville, CA

    1 month ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    We are seeking a highly motivated Customer Experience Associate to join our team. This role is integral to ensuring a seamless and exceptional customer journey—from order management and onboarding to post-sale support. The ideal candidate will be a proactive problem-solver and a ...

    Emeryville, CA

    6 days ago

  • Work in company

    Seasonal Customer Experience Specialist

    Only for registered members

    We're committed to building a diverse and inclusive team and strongly encourage applications from individuals of all backgrounds and experiences. If you think you have what it takes to be successful in this role, we encourage you to apply. Inspired by Galileo's mission and purpos ...

    Oakland $18 - $21 (USD)

    1 month ago

  • Work in company

    Seasonal Customer Experience Specialist

    Only for registered members

    · Company Description · Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world Since 2002, we've inspired hundreds of thousands of kids across 70+ diverse communities, becoming a leader in the Innovation Education Movement ...

    Oakland $18 - $21 (USD) TEMPORARY

    1 day ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    We are seeking a Customer Experience Associate to handle core support interactions and step into high-impact moments: managing escalations, supporting high-value customers, and creating warm handoffs to our enterprise sales team. · ...

    Emeryville, CA

    1 month ago

  • Work in company

    Customer Experience Associate

    Only for registered members

    At Eko Health, our Customer Experience (CX) team is building a reputation for five-star experiences. As a Customer Experience Associate at Eko you will handle core support interactions. · • Provide omni-channel support with accuracy, warmth and efficiency · • Deliver a concierge- ...

    Emeryville, CA

    1 month ago

  • Work in company

    Customer Experience Associate I

    Conduent State & Local Solutions, Inc

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...

    Oakland Full time

    1 day ago

  • Work in company

    Seasonal Customer Experience Specialist

    Only for registered members

    · Company Description · Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world Since 2002, we've inspired hundreds of thousands of kids across 70+ diverse communities, becoming a leader in the Innovation Education Movement ...

    Oakland, CA, USA

    1 hour ago

  • Work in company Remote job

    Seasonal Customer Experience Specialist

    Only for registered members

    Company Description · Galileo is a nationally recognized summer day camp dedicated to empowering young innovators to change the world Since 2002, we've inspired hundreds of thousands of kids across 70+ diverse communities, becoming a leader in the Innovation Education Movement. · ...

    Oakland, CA

    6 hours ago

  • Work in company

    Group Manager, Customer Experience

    Only for registered members

    + Come join an innovative CX leadership team driving breakthrough growth and awesome customer experiences for TurboTax and Credit Karma. This role will drive critical cross-functional strategies and will partner closely with Product Managers, Marketing, Expert Network and Data An ...

    Oakland, CA

    1 month ago

  • Work in company Remote job

    Seasonal Customer Experience Specialist

    Only for registered members

    The Customer Experience Specialist holds a critical role within our Customer Support team at Galileo Learning. This role is essential in delivering top-notch service across both direct enrollments and our third-party partnerships. · ...

    Oakland, CA

    1 month ago