Head of Customer Experience - Oakland

Only for registered members Oakland, United States

2 weeks ago

Default job background
$150,000 - $175,000 (USD)

Job summary

We are hiring a Head of Customer Experience & Retention to own and execute this strategy end-to-end.

This role is accountable for turning first-time buyers into lifelong subscribers, building emotional loyalty to the mission through education and access, and increasing customer lifetime value while protecting Heirloom's premium brand.


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