Human Resources Manager - Dearborn, United States - Arab Community Center for Economic and Social Serv

Description

Human Resources Manager

Department: Human Resources

Location: Dearborn, MI

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Job Title: Manager, Human Resources

Job Status: Full-time

Job Summary: Under limited supervision, the Human Resources Manager uses advanced skills gained through training and experience to provide day-to-day administration of policies and programs covering several or all of the following: recruiting, compensation and benefits, training, employee relations, performance management and HRIS administration, and for cultivating ACCESS- employer brand as a great place to work, and leading initiatives to improve employee performance and experience. Routine contact with internal employees as well as external applicants, insurance agents, and vendors is required to obtain, clarify, or provide facts and information.

Essential Duties and Responsibilities:

+ Administer various human resources plans and procedures for the organization

+ Assist in the development and implementation of policies and procedures

+ Prepare and maintain employee handbook and other HR related manuals and documents

+ Design and administer Human Resources policies and procedures and communicates with and educates management and employees on Human Resources policies and procedures

+ Together with the ACCESS leadership team, responsible for the development and execution of the organization-s excellent talent strategies encompassing employee recruitment, engagement, performance, efficiency, development, retention, and customer strategies

+ Work with ACCESS leadership team to create a high-performance culture, including developing staff productivity and performance benchmarks

+ Create a sustainable employer brand as a great place to work from the inside out to attract, hire, and retain top talent

+ Develop internal advisory committee to help inform initiatives to improve and maintain ACCESS- organizational culture and ways to make ACCESS a great place to work

+ Design and implement employee development initiatives including training, mentorship, and career planning programs

+ Support ACCESS-wide continuous improvement processes, including facilitating Quality Improvement Steering Committee

+ Collect and measure relevant people metrics, including productivity and performance, time to hire, engagement satisfaction, and develop action plans accordingly

+ Manage the employee performance evaluation management process including training, developing a timeline for completion, and tracking review process as well as provide guidance to management as necessary for trial period reviews, annual appraisals, and other performance initiatives

+ Collect and analyze HR data for recommendations to management

+ Assess and develop policies and standard operating procedures (SOPs) for Human Resources

+ Conduct internal training for employees and/or management on internal processes, policies, and programs

+ Build and maintain an integration program between departments

+ Build and maintain a recognition program for the organization

+ Plan and implement a Diversity, Equity, and Inclusion program

+ Create and maintain a Mentorship and Shadowing program across departments

+ Ensure compliance with all federal/state/local employment laws and regulations

+ Maintain currency in employment and benefit laws and other HR related matters

+ Assist with employee relations issues as necessary

+ Liaise between employees and management to respond to concerns regarding company policies and procedures

+ Conduct stay and exit interviews with employees to understand employee experience and address any issues

+ May lead and direct the work of others

+ Think strategically, recommending new approaches, policies, procedures, and initiatives for the HR department to support the mission of the organization

+ Analyze data and use technology to proactively identify and diagnose business needs, opportunities, and develop solutions to meet those needs

+ Evaluate current software, benefits, and recommend new approaches for employee benefits and new goals to retain employees

+ May administer the employee benefit programs in compliance with federal regulations

+ May reconcile the insurance invoices for the health, dental, vision, and life insurance and related COBRA offerings

+ May coordinate annual open enrollment process and assists employees with claims resolution

+ Maintain compliance with various annual government reporting requirements including CMS and Form 5500 reporting

+ May administer the FMLA program for the organization

+ May administer Worker-s Compensation claim process for the organization

+ Operate standard office equipment and use required software applications

+ Perform other duties and responsibilities as assigned

Knowledge, Skills, and Abilities:

Knowledge of:

+ Advanced concepts, principles, and practices of the various disciplines of Human Resources including Employee Relations, Recruiting, Compensation, Benefits, HRIS Administration, FMLA, Workers- Compensation and Performance Management

+ Advanced concepts, principles and practices of federal and state employment laws and practices

+ And prior use of Paylocity software(s) or similar HRIS systems is preferred

+ And prior use of ClearCompany or similar applicant tracking systems is preferred

+ And prior use of Performance Pro or similar performance management systems is preferred

Skill in:

+ Excellent oral and written communication skills

+ Excellent interpersonal skills

+ Project management

+ Critical thinking and problem resolution

+ Operating standard office equipment and using required software applications for program areas and other applications, including Microsoft Office

Ability to:

+ Communicate effectively, both orally and in writing

+ Gather information, identify linkages and trends, and apply findings to assignments

+ Interpret and apply policies and identify and recommend changes as appropriate

+ Partner with other functional areas to accomplish objectives

+ Incite enthusiasm and influence, motivate, and persuade others to achieve desired outcomes

+ Attention to detail while maintaining a -big picture- orientation

+ Organize and prioritize multiple tasks and meet deadlines

+ Work independently as well as collaboratively within a team environment

+ Handle stressful situations and provide a high level of customer service in a calm and professional manner

+ Establish and maintain effective working relationships both within the organization and with external partners, specifically community partners

Educational/Previous Experience Requirements:

+ Minimum Degree Required:

+ Bachelor-s Degree

+ Master-s Degree preferred

+ Required Disciplines:

+ Human Resources Management, Business, or a related field

~and~

+ At least five years professional level human resources experience providing the desired knowledge, skills and abilities based on assigned functional area is required or any equivalent combination of experience, education, and/or training approved by Human Resources

+ Prior experience using HR related systems is required

Licenses/Certifications:

+ Licenses/Certifications Required at Date of Hire:

+ PHR, SPHR, or SHRM-CP preferred

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: Local travel up to 15%

Working Environment: Climate controlled office environment

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