Customer Service Generalists - Gloucester, United States - Department of Motor Vehicles

Department of Motor Vehicles

Verified Company

Gloucester, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

Title:
Customer Service Generalists - (Full Time/Salary) Gloucester CSC- 00181

State Role Title:
Admin and Office Spec III

Hiring Range:
$34,593 - $38,053

Pay Band: 3

Agency:
Department of Motor Vehicles

Location:

GLOUCESTER CSC

Recruitment Type:
General Public - G

Job Duties

Virginia's Department of Motor Vehicles (DMV) is looking for service-oriented professionals to work as Customer Service Generalists at the Gloucester Customer Service Center.

If you possess strong customer service and problem-solving skills, with a willingness to learn, and want a career with growth opportunities, we would like to talk with you.

Training will be provided to ensure your success.

In addition, we offer a competitive salary, excellent health and retirement benefits, twelve paid holidays per year, paid annual, sick, and family/personal leave, and deferred compensation.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles.

In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations.

DMV operates upon five fundamental core values:
Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values, we live them

Minimum Qualifications

Job Requirements:
Customer service experience working in a fast paced environment.
Experience using a personal computer or other automated systems.
Excellent oral and written communication skills.
Experience working in a team or group environment.
Strong organizational, time management, problem solving and multitasking skills.
Must have attention to detail, accuracy, and complete assignments on time.
Flexibility to work M-F and Saturday.
Can lift pounds.

Additional Considerations
None

Special Instructions
As a condition of employment, DMV will be alerted of any moving violation convictions, including suspension of license.

Contact Information

Name:
DMV Employment

Phone:

Note**:

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

**Equal Opportunity Employer