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Service Advisor
3 weeks ago
Martin Automotive Group Dayton, United StatesMartin Automotive Group is searching for a Service Advisor to join our team at our Dayton Chrysler Dodge Jeep Ram location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · * Greet customers promptly · * Obtain customer and v ...
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Service Advisor
1 week ago
Love's Travel Stops & Country Stores, Inc. Dayton, United StatesAddress: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 · Welcome to Love's · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills ...
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Service Advisor
3 weeks ago
Loves Travel Stops & Country Store Dayton, United StatesReq ID: 433327 · Address: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 · Welcome to Love's · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and ...
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Service Advisors
1 week ago
Kenwood Dealer Group Inc Dayton, United StatesAUTOMOTIVE SERVICE ADVISOR · GREAT CAREER PATH IN SERVICE · Mazda of Dayton · 8300 Lyons Ridge Dr., Dayton, Ohio 45458 · Shift Into Your New Role as a Service Advisor: · Mazda of Dayton is a brand new dealership and we are needing Service Advisors. This position is responsible ...
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Service Advisor
11 hours ago
Loves Travel Stops & Country Store Dayton, OH, United StatesReq ID:433327 · Address: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 · Welcome to Loves · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and ma ...
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Service Advisor
1 week ago
Love's Travel Stops Dayton, United StatesReq ID: 433327 · Address: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 · Welcome to Love's · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and ...
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Service Advisor
2 weeks ago
Martin Automotive Group Dayton, United StatesJob Description · Job DescriptionMartin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Dayton location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · Greet customers promptly · Obtai ...
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Service Advisor
1 week ago
Martin Automotive Group Dayton, United StatesJob Description · Job DescriptionMartin Automotive Group is searching for a Service Advisor to join our team at our Dayton Chrysler Dodge Jeep Ram location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · Greet customers pr ...
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Service Advisor
1 week ago
Martin Automotive Group Dayton, United StatesJob Description · Job DescriptionMartin Automotive Group is searching for a Service Advisor to join our team at our Dayton Chrysler Dodge Jeep Ram location We believe our continued success and future growth is attributed to our employees. · Responsibilities: · Greet customers pr ...
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Service Advisor
1 week ago
Loves Travel Stops & Country Store Dayton, United StatesReq ID: 433327 · Address: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 · Welcome to Loves · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical an ...
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Service Advisor
3 weeks ago
Love's Travel Stops & Country Stores Dayton, United StatesJob Description · Job DescriptionReq ID: 433327 · Address: 2217 S Edwin C Moses Blvd, Dayton, OH, 45417 · Welcome to Love's · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team mem ...
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Service Advisor
3 weeks ago
Love's Travel Stops & Country Stores, Inc. Dayton, United StatesAddress: 2217 South Edwin C Moses Blvd Dayton, OH, 45417 · Welcome to Love's · OBJECTIVE: Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills ...
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Enrollment Services Advisor
3 weeks ago
Wright State University Dayton, United StatesThe Enrollment Services Advisor must understand, explain, deliver, and enforce a wide array of enrollment policies and related services in a manner characterized by strong customer service and a student-centric approach. The position will advise and Enrollment, Advisor, Customer ...
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Enrollment Services Advisor
1 week ago
Wright State University Dayton, United StatesPosition Information · Position Information (Default Section) · EEO Statement · Wright State University, an equal opportunity/affirmative action employer, is committed to an inclusive environment and strongly encourages applications from minorities, females, veterans and individu ...
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Customer Service Advisor
2 weeks ago
Truck Country of Wisconsin, Inc. Dayton, United StatesSummary: Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians - which involves providing a high level of communication with customers and co-workers, providing superior customer service, sched ...
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Enrollment Services Advisor
3 weeks ago
Wright State University Dayton, United StatesPosition Information Position Information (Default Section) EEO Statement Wright State University, an equal opportunity/affirmative action employer, is committed to an inclusive environment and strongly encourages applications from minorities, females, veterans and individuals wi ...
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Automotive Service Advisor
2 weeks ago
Voss Auto Network Dayton, United StatesJob Description · Job DescriptionVoss Village BMW is hiring a client-focused Service Advisor to join our team. · Voss Village BMW offers: · Medical, dental, vision, and life insurance. · 2 weeks vacation after your first year. · Holiday Pay · 401 K · Direct Deposit · Employee dis ...
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Customer Service Advisor
3 weeks ago
Truck Country Dayton, United States Full timeSummary: · Under the direction of the Service Manager, the Service Advisor is responsible for serving as a liaison between the customer and technicians – which involves providing a high level of communication with customers and co-workers, providing superior customer service, sc ...
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Customer Service Advisor
5 days ago
RDO Equipment Co. Dayton, United States Regular, Full time· This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market share. They must have strong communication skills and are expected to meet the cu ...
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National Accident Helpline Dayton, United StatesCustomer Service Advisor Kettering Customer Services Full time Permanent **CUSTOMER SERVICE ADVISOR** · Here at National Accident Law, we are all about making it right for those who have had an accident that wasnt their fault. Home to National Accident Helpline, our Helpline Adv ...
Automotive Customer Service Advisor - Dayton, United States - IEH Auto Parts LLC
Description
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
* Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
* Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
* Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.* Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
* Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
* Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
* Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. * In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. * Maintain an organized and neat shop. * Adhere to all company policies, procedures, safety and environmental rules. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required. * Valid Driver's License. * One year of related experience in the automotive service environment. * One year of sales experience preferred. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Strong verbal communication skills. * Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays.Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Physical Demands * Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
* Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer.