Paint Department Customer Service Full Time - North Grafton, United States - Koopman Lumber Co Inc

Koopman Lumber Co Inc

Verified Company

North Grafton, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

Responsible for receiving payment from customers for merchandise or service; growing sales by servicing customers, answering telephone inquiries, keeping displays and store well maintained, clean, organized and safe.

RESPONSIBILITIES:

Responsible for consulting with and mixing paint for customers
Assisting with checking in, organizing inbound shipments of merchandise
Receiving payment from customers for merchandise or service
Waiting on customers
Keeping displays and store well maintained, clean, organized and safe
Keeping inventory counts accurate for the department
Provides customers with information on additional items related to purchases made
Provides the highest level possible of service to all customers
Maintains uptodate knowledge of the products sold, product usage, product prices and new products on the market
Operates cash register, including but not limited to taking payments on charge accounts and selling gift cards.
May counts cash drawer at either opening and/or closing of the day
Interacts in a positive, pleasant and prompt manner with customers in person and on the telephone
Assists with questions regarding merchandise, location of merchandise in store, pricing and promotions
Attends and participates in all companysponsored and vendor training programs as required
Promotes team concept and motivates fellow staff with a positive attitude at all times
Promotes company events and promotions to customers
Moving or stocking of items with use of forklift (after meeting of requirements and proper training)
Engage with outside sales paint staff in support of the paint operations and customer service
Engaging prospective professional painters and coordinating retention efforts with outside paint sales
Occasional deliveries/transfers as needed.