- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
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VP Management Charleston, United StatesJob Description · Job DescriptionHoliday Inn SouthridgeFull Job DescriptionThe maintenance technician is responsible for providing an attractive, clean, safe and well-maintained property, using a systematic approach that maximized guest satisfaction and remaining within budget. · ...
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Remington Hotels Charleston, United States Full timeJob Description · What you will be doing · Ensure the entire front lobby is clean and presentable for the guest · Immediately respond to and correct any potential safety conditions such as a wet floor due to guests tracking in rain or snow · Clean pool area and restrooms · Clea ...
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Shaner Hotels Charleston, United StatesABOUT THE TEAM · Shaner has an amazing opportunity at our Holiday Inn Express Charleston-Civic Center located in the beautiful riverfront capital of Charleston, West Virginia. We offer 195 rooms that feature our signature "great night's sleep" mattresses, plush pillows, high-spee ...
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Remington South Charleston, United States Part timeJob Description · What you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and whe ...
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Front Desk Agent- Holiday Inn, South Charleston - Remington
Description
Job DescriptionWhat you will be doing
400 2nd Avenue SW, Charleston, West Virginia 25303
Welcome to the Holiday Inn Suites Charleston West. Featuring free onsite, ground level parking, complimentary Wi-Fi, and a shuttle to and from Yeager Airport (CRW), which makes it the perfect hotel for government, business, and leisure travelers visiting West Virginia's capital city. Minutes from downtown Charleston and the WV State Capitol Complex and easily accessible from I-64, I-77 and I-79, it's the closest full-service hotel to the Shawnee Sports Complex.
Requirements
What we are looking for