Manager, Information Technology Services - Kingston, United States - University of Rhode Island
Description
Position InformationPosting Number
- SF01778
Job Title - Manager, Information Technology Services (Engineering)
Position Number
FTE
- 1.00
FLSA - Exempt
Position Type - Professional Staff
Union
- PSA/NEA
- Professional Staff Assoc
Pay Grade Level
Pay Grade Range
- Anticipated Hiring Range = $74,301 $90,000
Status - Calendar Year, Fulltime, Permanent
- Department Information
Department
- Dean Engineering
Contact(s)Contact Phone/Extension**
Physical Demands
Campus Location
- Kingston
Grant Funded - No
Extension Contingency Notes
Job Description Summary
-
_______________________________________________
BASIC
FUNCTION:
Responsible for managing computing and information technology and associated activities in support of the College of Engineering (COE) academic, research, and community engagement enterprise.
Duties and Responsibilities
ESSENTIAL
DUTIES
AND
RESPONSIBILITIES:
Coordinate network connectivity with URI Information Technology Services (ITS) within the engineering departments, assist with connectivity between building, faculty, staff, and students.
- Serve as main liaison between the COE and URI ITS.
- Establish and enforce policies regarding the Engineering Computer Center (ECC). Manage the implementation of these policies and services for the effective operation of the ECC.
- Prepare and administer the ECC budget.
interaction with vendors to determine the best hardware and software available, negotiation of leases, agreements, and contracts, obtaining quotes, requisitions, and budget management.
- Evaluate and select hardware and software systems to ensure optimal computing activities, supervise personnel, provide installation of systems, system maintenance, and problem resolution. Oversee support of operating systems and servers including the determination of alternatives for various configurations of operating systems.
- Provide central support as needed for the department's technical and computing staff members.
- Develop and maintain annual inventory of software licenses for departmental teaching needs.
- Develop, implement, and manage ECC student staffing plan, including responsibility for entire employment process to include recruitment and selection, hiring documentation and job creation, training and performance management, scheduling, and supervising workloads; and assigning and managing student projects.
- Supervise system programming tasks including installing and upgrading software packages, adapting software to the needs of user community, and writing new, and modifying existing, programs as required.
- Develop and manage a proactive customerorientated computing requirements program for the College, including all engineering departments and the ECC. Recommend available options for effective use of computing resources for academic and research activities. Use available information to forecast future growth of computing requirements. Work closely with the College to develop a vision and strategic plan for the College's computing requirements, to include interaction with vendors, contractors, architects, and engineers to implement the College's Master Plan.
- Develop and distribute written documentation to publicize and encourage the use of resources and a service available in the ECC. Provide personal assistance to users and assist in outreach programs.
OTHER
DUTIES
AND
RESPONSIBILITIES:
Respond to technical emergencies outside of normal working hours.
- Occasionally work a nonstandard schedule to fulfill assigned duties and responsibilities.
- Attend technology related University meetings.
- Provide Classroom instruction and training courses.
- Engage in professional development activities to ensure knowledge, skills, and abilities are contemporary.
- Participate in project management and strategic planning activities.
- Perform other related duties as assigned.
LICENSES,
TOOLS,
AND
EQUIPMENT:
Required Qualifications
REQUIRED:
- 1. Bachelor's degree in computer science, engineering, or related field.
- 2. Minimum of three years of experience delivering and managing computing services in a technical or engineering environment with a Windows client in a UNIXnetwork computer environment.
- 4. Demonstrated supervisory experience.
- 5. Demonstrated customer service skills.
- 6. Demonstrated experience managing and leading technical teams in a computing environment.
- 7. Demonstrated project management skills.
- 9. Demonstrated strong interpersonal and verbal communication skills.
- 10. Demonstrated written communication skills.
- 11. Demonstrated ability to work with diverse groups/populations.
Preferred Qualifications
PREFERRED:
- 1. Master of Science degree in computer science, engineering, or related field
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