Catering Coordinator - Honolulu, HI, USA
7 hours ago
Job description
Company Description
About Us:
The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama'aina hotel of choice to stay and to work.
Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.
Job Description
Job Summary:
The Catering Coordinator provides administrative support to the Catering and Convention Services Department and the Executive Chef.
Duties
- Point-of-contact for other system users; and assisting them with user issues. Coordinating with Newmarket to set-up logins for new users. Assisting new users with basic training of Delphi program after becoming "certified" to use the booking system. Communicating with Newmarket to report and request assistance with resolving program-related issues. Keeping the Director of Catering informed of all issues that arise. Keeping menus, prices, set-up and audio/visual items updated in the system, as information is made available.
- Types letters and other correspondence from verbal instructions, e.g., memos, special requests forms, gift certificate requests, JTO group contracts and menus, etc. Makes copies of paperwork and distributes.
- Answers, handles, and directs telephone calls and inquiries for food and beverage, as needed. Includes checking availability and booking new banquet reservations in system.
- Reconciles revenue information between banquet chits (actuals) and event information in the Catering Booking System (Delphi); updates account files as needed, reports discrepancies to necessary departments and Catering Manager; and resolves issues as needed.
- Prepares, generates, copy, and/or delivers Banquet Event Orders and guarantees to required department(s). Prepares estimate invoices, as needed for clients. Receives and posts payments for Banquet events; and prepares receipts. Generates reports from Delphi as needed.
- Maintains organized files and file paperwork daily. Prepares file folders for all events.
- Assists in obtaining 'guarantee counts' for food functions sold prior to the function.
- Assists Director of Catering and Executive Chef with other projects, as assigned.
Skills
- Ensure that all information is kept confidential, unless otherwise advised.
- Ensure that all Occupational Health and Safety requirements for the company are met within your department. Report any workplace hazards as you see them and support the company in its endeavor to provide a safe workplace.
- Represent the company in a positive manner expounding the values, ethics and pride at all times.
- Complete to the best of your ability any additional tasks within reason as provided by your immediate manager or their delegate
Qualifications
Minimum Qualifications
- Minimum 6 months clerical or secretarial experience
- High School Diploma or equivalent
- Proficient in Microsoft Office Programs (i.e., Outlook, Word, Excel, and PowerPoint)
- Ability to learn and utilize the Catering Booking System (Delphi)
- Good written and verbal communication skill
- Well-groomed and presents a professional image
- Detail oriented and a self-starter
- Good phone etiquette and ability to be tactful to the public
- Personal, dependable, and displays a positive attitude
- Service oriented and adaptable
- Excellent organizational skills
Preferred Experience
- Experience in the Hospitality industry is preferred
- Prior experience in Food and Beverage preferred
- Bachelors Degree preferred
Additional Information
Salary:
$40,000 - $50,000 annually
Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package on top of base.
Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Similar jobs
++The Catering Coordinator provides administrative support to the Catering and Convention Services Department and the Executive Chef. · ...
4 weeks ago
The Catering Coordinator provides administrative support to the Catering and Convention Services Department and the Executive Chef. · ...
4 weeks ago
++We are seeking a dynamic and energetic Event Coordinator to lead the planning organization and execution of a diverse range of events. · + ...
3 weeks ago
The Catering Sales Manager generates meeting and banquet revenue through solicitation of local businesses, · conventions, conferences, associations, tour groups and other key accounts.4 years catering sales and coordinating experienceProficient in Microsoft Office Programs(i.e., ...
2 weeks ago
The Catering Sales Manager generates meeting and banquet revenue through solicitation of local businesses. · ...
3 weeks ago
+The Catering Sales Manager generates meeting and banquet revenue (using the sales parameters as outlined by the Director of Catering & Convention Services) through solicitation of local businesses, conventions, conferences, associations, tour groups and other key accounts. · +So ...
3 weeks ago
The Catering Sales Manager generates meeting and banquet revenue through solicitation of local businesses and conventions.The position requires a professional image and good communication skills to inter-relate with clientele. · ...
2 weeks ago
About Our Job: · We are seeking a Catering Sales Manager to generate meeting and banquet revenue through solicitation of local businesses. · Contributes to marketing and sales strategies by understanding competition, social climate and business in our community. · Responsibilitie ...
3 weeks ago
The Event Sales Manager is responsible for driving revenue through the proactive sales, planning, and execution of banquet functions, private events, and ticketed concerts. · ...
1 week ago
We coordinate food delivery and catering to your Home, Office or Hotel in Honolulu, Waikiki, Kailua, · MCBH, Pearl City, Aiea, Hawaii Kai and Kaneohe. · ...
1 week ago
The Executive Assistant provides high-level administrative support to the President & CEO.This position ensures smooth day-to-day operations of the executive office while assisting in event planning and coordination. · ...
1 week ago
We are seeking a Flight Coordinator to join our team The Flight Coordinator is responsible for performing quality checks of in-flight meals and ensuring that customers' orders are complete. · Must punch in to work in full uniform, Check in with dispatch at beginning of shift for ...
1 month ago
We are seeking an outgoing individual for our Remote Travel Coordinator position. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world This position is great for anyone who absolutely loves to t ...
1 day ago
The Executive Assistant provides high-level administrative and event coordination support to the President & CEO. · ...
1 week ago
The Event Coordinator assists and supports the planning, coordination, and execution of private events at the Club. · High school diploma or (GED) and 3 to 5 years of related experience and/or training; · ...
2 weeks ago
The Coworking Coordinator will be responsible for managing the operations and delivering a high level of service to guests of the Coworking Space in Central Pacific Plaza. · ...
1 month ago
The Event Coordinator assists and supports the planning, coordination, and execution of private events at the Club, · including weddings, social celebrations, and business functions. This role works closely with the Event & Special Project Manager, · clients, vendors, and interna ...
4 days ago
The Restaurant Lead role is responsible for creating and maintaining the restaurant work schedule and supporting the Restaurant Manager or Manager / Chef in all aspects of daily Restaurant operations. · The ideal candidate will have excellent oral and written communication skills ...
3 weeks ago
The Restaurant Lead role is responsible for creating and maintaining the restaurant work schedule and supporting the Restaurant Manager or Manager / Chef in all aspects of daily Restaurant operations. This role sets the standard for their staff in order to serve Neiman Marcus cus ...
9 hours ago
· The Coworking Coordinator will be responsible for managing the operations and delivering a high level of service to guests of the Coworking Space in Central Pacific Plaza. · Bachelor's Degree from an accredited 4-year university preferred2+ years of experience in customer serv ...
5 days ago