- Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing
- Ensures and maintains client service levels to dedicated client/s by ensuring the timely and accurate delivery of reports/information, attends operational meetings both internally and externally with key client(s)
- Operates independently; has in-depth knowledge of business unit/ function.
- Manages large and/or complex projects such as strategic change management, new business/product initiatives, process re-engineering, merger and acquisitions integration and provides multi-disciplinary consulting service such as marketing and technology to business groups
- Cultivates and maintains working relationship with Relationship Managers, Client Service Delivery Managers and other Service Managers to ensure client service needs are met
- Acts as the key client contact within area of expertise and follows up on day-to-day client queries and issue resolution
- Responsible for identifying and addressing service issues as and when they arise
- Provides technical expertise for new or complex products/services and oversees the implementation of new processes to support these products/services on an ongoing basis to ensure that client needs are met
- Provides management reporting on transactions, including statistics on volume, productivity, new development and service impact to clients
- Assists client(s) and partners with complex problem resolution
- Interacts with various operations areas to improve processes, oversee software installations, and research processing problems or resolve client inquiries
- Maintains risk management and compliance programs and activities for their assigned group.
- Strategic in developing, implementing and administering programs within functional areas
- Excellent oral and written communication skills are required
- Knowledge of financial industry operations, including fiduciary services and use of trust systems is required
- Analytical and problem solving skills is required
- A College or University degree and/or relevant proven work experience is required.
-
Group Service Coordinator
3 weeks ago
Staypineapple Chicago, United StatesJob Description · Job DescriptionStaypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team ...
-
ASUG - Americas' SAP Users' Group Chicago, United StatesJob Title: Manager, Peer Group Programs and Volunteer Services · Department: Communities · Reports To: Director, Community Operations · FLSA Status: Exempt · About ASUG: Founded in 1991, Americas' SAP Users" group (ASUG) is the world's largest SAP user group, serving 2,300-plus b ...
-
hdr Chicago, United States Full timeBuilding Engineering Services Business Group Manager Description About Us · At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildin ...
-
Service Group Manager
3 weeks ago
Power Construction Chicago, United StatesPOSITION SUMMARY: · The Service Group Manager will provide the highest level of client satisfaction through preventative, general, or emergency maintenance, as well as, regularly contracted services. This role will be responsible for detailed bidding, scheduling, planning, execu ...
-
Service Group Manager
3 weeks ago
Power Construction Chicago, United States8750 W Bryn Mawr Ave #500, Chicago, IL 60631, USA · Req #411 · Monday, March 25, 2024 · POSITION SUMMARY: · The Service Group Manager will provide the highest level of client · satisfaction through preventative, general, or emergency maintenance, as well as, regularly contracte ...
-
Northern Trust Chicago, United StatesAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most suc ...
-
Northern Trust Chicago, United StatesAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the worlds most succ ...
-
Group Service Coordinator
3 weeks ago
Staypineapple Chicago, United StatesStaypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a diffe ...
-
Americas' SAP Users' Group N/A, United StatesJob Title: Manager, Peer Group Programs and Volunteer Services · Department: Communities · Reports To: Director, Community Operations · FLSA Status: Exempt · About ASUG: Founded in 1991, Americas' SAP Users" group (ASUG) is the world's largest SAP user group, serving 2,300-plus b ...
-
HDR Chicago, United StatesAbout Us · At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We cre ...
-
ASUG - Americas' SAP Users' Group Chicago, United StatesJob Title: Manager, Peer Group Programs and Volunteer Services · Department: Communities · Reports To: Director, Community Operations · FLSA Status: Exempt · About ASUG: Founded in 1991, Americas' SAP Users" group (ASUG) is the world's largest SAP user group, serving 2,300-plus ...
-
Partnership Servicing Group, Client Service
3 weeks ago
Northern Trust Corp. Chicago, United StatesAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...
-
Northern Trust Chicago, United States Full timeAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...
-
Northern Trust Chicago, United StatesAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most suc ...
-
Senior Analyst, Partnership Servicing Group
1 month ago
Northern Trust Chicago, United States Full timeAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...
-
Svp, Group Client Service Leader
2 weeks ago
MERGE Chicago, United States**Merge Storytelling and Technology** · **Promote Health, Wealth & Happiness** · We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer pr ...
-
Northern Trust Chicago, United States Full timeAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...
-
Northern Trust Corp. Chicago, United StatesAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...
-
Service Group Tech
3 weeks ago
CMA Flodyne Hydradyne Hanover Park, United StatesJob Description · Job DescriptionCMA/Flodyne/Hydradyne is a full service distributor offering complete machine automation and control solutions for electrical, hydraulic, pneumatic, and electro-mechanical applications. We serve machine builders and industrial end users with a bro ...
-
Northern Trust Chicago, United States Full timeAbout Northern Trust: · Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. · Northern Trust is proud to provide innovative financial services and guidance to the world's most succe ...
Client Services, Sr Consultant-Partnership Servicing Group - Chicago, United States - Northern Trust
Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Responsible for service and delivery to one or multiple clients within their area of specialization (Custody, Fund Accounting, Transfer Agency or Middle Office Outsourcing) by facilitating efforts of their team and other internal stakeholders, coordinating resources to ensure timely delivery of reports/information and issue-resolution and effectively communicating client concerns/needs to partnersWorking Model:
Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.
Major Duties :
* #LI-Hybrid
Knowledge :
Experience :
Working with Us:
As a Northern Trust partner, greater achievements await.
You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Client Services, Sr Consultant-Partnership Servicing Group professionals in Chicago
-
David Doyle
Passionate leader in customer success programs.
-
Christian Lampasso
Brand Management | Strategy | Product Innovation
-
Jacqueline Cabrera
Bilingual professional with a Communications degree. Experienced in customer service, student relati ...
-
Drew Anderson
Clinical Research Associate
-
Jonathan Marsh
Empowerment
-
Paul Arey
Chemical Engineer