- Hire, train, manage and inspire technicians and counter sales people
- Ensure strong sales and financials.
- Maintain TBC policies and ensure the security and safety of the facility
- Demonstrate and promote excellent customer service every day
- Supervise repair and maintenance quality
- Explain service recommendations and options to customers
- Pitch in when there is a staffing shortage
- Assess the skills and abilities of applicants for auto repair positions
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store manager - Juno Beach, United States - Tire Kingdom
3 days ago
Description
The role of the TBC Store Manager is to manage and direct the operation of a Tire Kingdom, NTB, or Big O Tires retail store engaged in selling tires and related automotive parts and mechanical services. He/she is responsible for the sales and profit results of the location and the quality of its operation, in compliance with company policies and procedures. The store manager is responsible for hiring, training, developing and evaluating staff who exemplify quality service, in all aspects, to our customers.
Responsibilities include but aren't limited to:
SERVICE MANAGER
The role of the TBC Service Manager is to manage and direct all service department activities of a Tire Kingdom, NTB, or Big O Tires retail store engaged in selling tires and related automotive parts and mechanical services. He/she is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service. This position ensures compliance to all company policies and procedures for automotive services.
Responsibilities include but aren't limited to: