Dental Office Manager - River Forest, United States - Cameo Dental Specialists

Cameo Dental Specialists

Verified Company

River Forest, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary:
Ensure that operations at a dental clinic run smoothly and efficiently.

Duties focus on leading office teammates, managing billing procedures and ensuring that patient care and record keeping meet industry standards and regulations.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Plan, manage, and administer the business operations of a specialty dental clinic to ensure outstanding patient support services.
Oversee daily office activities and provide direction and guidance to teammates as needed.
Ensure that patient appointments, cancellations and lastminute adjustments are handled properly.
Respond efficiently to patient and doctor needs and inquiries.
Ensure the delivery of outstanding dental care to patients.
Respond to patient inquires and issues and ensure patient satisfaction.
Resolve patient issues in accordance with practice policies and procedures, healthcare regulations and dental board standards.
Organize and present payment schedules with patients.
Prepare and monitor budgets.
Purchase equipment and supplies.
Oversee maintenance of the facility.
Hire, train, develop, and manage administrative and clinical teammates to meet performance standards.
Oversee staff scheduling to ensure full coverage.
Review and approve vacations, sick leave and personal time off for teammates.
Establish and oversee billing practices.
May be responsible for contracts or negotiations with insurance providers.
Ensure adherence to all HIPAA regulations.

Competencies:
To perform the job successfully, an individual should demonstrate the following.

Pursue Excellence - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.

Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Managing Patient Focus - Develops new approaches to meeting patient needs. Establishes customer service standards. Monitors patient satisfaction. Promotes patient focus. Provides training in customer service delivery.

Leading People - Develops teammates' skills and encourages growth. Includes teammates in planning. Makes self available to teammates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for teammates' activities.

Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Pay:
$60, $70,000.00 per year

Benefits: