Customer Service Administrator - Gurnee, United States - Sterigenics

Sterigenics
Sterigenics
Verified Company
Gurnee, United States

3 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

JOB DESCRIPTION


Reporting to the Customer Service Supervisor or General Manager, the Customer Service Administrator communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction.

Prepares various computer reports for both customer and internal use. Completes various forms and logs and forwards to Corporate.


Responsibilities

  • Communicates directly with customers and performs all responsibilities necessary to ensure customer satisfaction.
  • Prepares various computer reports for both customers and internal use.
  • Prepares customer invoices.
  • Creates purchase orders, obtains signatures, records for payment, and follows up if not paid.
  • Maintains various logs and reports (i.e., quarterly billings reports), and forwards to Corporate.
  • Orders office and production supplies.
  • Maintains customer records and files.
  • Assists with other tasks as assigned by Supervisor.

Qualifications

  • High School Diploma or GED.
  • Six (6) months to one (1) year of general office experience.
  • Previous Customer Service experience a plus.
  • Must be able to read, write and speak fluent English.
  • Must possess strong communication skills.
  • Must be accurate and detail oriented.
  • Must be able to lift a minimum of 30 pounds.

Training Required

  • Must complete all required training for a "Customer Service Administrator" outlined in the training manual."

Pay:
$ $22.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson
  • Office

Ability to Relocate:

  • Gurnee, IL: Relocate before starting work (required)

Work Location:
In person
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