Reservation and Revenue Coordinator - Rutledge, GA, United States - Phoenix Industries

James Miller

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James Miller

beBee Recruiter


Freelance
Description

Your Responsibilities:


  • Support the Head of Revenue Management and Revenue Managers in the daily maintenance of reservation systems
  • Implementing the yield and revenue strategy in coordination with superiors
  • Monitoring and analyzing competitors
  • Checking rate performance and segment weighting
  • Daily review of reservation systems for availability while adhering to the designated pricing strategy
  • Assisting in the analysis of forecasts, monthly reports, and market data, as well as creating meaningful statistics
  • Maintaining relationships with partners and portals
  • Quoting groups (business and leisure) in consultation with superiors and in collaboration with the Head of Events
  • Accepting and processing inquiries and reservations from our guests via phone and email (group and/or individual reservations) using ResaWeb
  • Assisting in reservations through telephone consultation, active sales, and upselling of rooms, as well as handling guest correspondence

Your Profile:


  • You have completed training or have a relevant degree in the hotel industry
  • You have a strong interest in revenue management, with knowledge in reservations being desirable
  • You are fluent in German and English, both written and spoken
  • You are proficient in MS Office (Excel & PPT)
  • You have some experience with PMS, CRM, and CRS systems (knowledge of Mews and TARS is a plus)
  • You are interested in learning new systems and tools
  • You have a selfsufficient, reliable, and dedicated work ethic, with a high level of initiative and willingness

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