Reservation and Revenue Coordinator - Rutledge, GA, United States - Phoenix Industries
Description
Your Responsibilities:
- Support the Head of Revenue Management and Revenue Managers in the daily maintenance of reservation systems
- Implementing the yield and revenue strategy in coordination with superiors
- Monitoring and analyzing competitors
- Checking rate performance and segment weighting
- Daily review of reservation systems for availability while adhering to the designated pricing strategy
- Assisting in the analysis of forecasts, monthly reports, and market data, as well as creating meaningful statistics
- Maintaining relationships with partners and portals
- Quoting groups (business and leisure) in consultation with superiors and in collaboration with the Head of Events
- Accepting and processing inquiries and reservations from our guests via phone and email (group and/or individual reservations) using ResaWeb
- Assisting in reservations through telephone consultation, active sales, and upselling of rooms, as well as handling guest correspondence
Your Profile:
- You have completed training or have a relevant degree in the hotel industry
- You have a strong interest in revenue management, with knowledge in reservations being desirable
- You are fluent in German and English, both written and spoken
- You are proficient in MS Office (Excel & PPT)
- You have some experience with PMS, CRM, and CRS systems (knowledge of Mews and TARS is a plus)
- You are interested in learning new systems and tools
- You have a selfsufficient, reliable, and dedicated work ethic, with a high level of initiative and willingness
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