Information Technology Specialist - Lehi, United States - ZimZee Recruiting

ZimZee Recruiting Lehi, United States

3 weeks ago

Description

ZimZee Recruiting is seeking an IT Specialist with our Manufacturing client in Provo, Utah. We're looking for someone with good experience installing and configuring computers, terminals, printers and phones.

The specialist will also respond to users who have technical issues with equipment, and will also install software on computers.

Requirements & Skills:

2-year degree or equivalent experience
Knowledge of Microsoft Office, Windows Operating Systems, Hardware and Printers
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsibilities:

Run new cables when necessary
Reconfigure data connections as employees change work areas
Troubleshoot hardware/network problems
Build/install OS on PCs
Install phones and handle phone system configuration for end-users
Configure end-user equipment
Collect user data over the telephone or via the computer
Communicate status of issues with users.
Perform follow-ups on issue with technical people and users
Resolve issues related to windows errors, lotus notes/same time issues, VPN connection problems, reset citrix users, k95 anterm connections, mapping network drives, password changes, install software, basic printer knowledge, etc.
Help write procedural documentation and new policies when needed

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