Administrative Receptionist - Ontario, United States - American Presto Corp.

Description

Job Position:
Administrative Receptionist


Starting Salary Rate:
$19-$22 (Depending on Experience)


Job Type:
Full Time (8:30 AM to 5 PM, Monday through Friday)


Job Location:
On Site Job Position (4001 E. Santa Ana Street, Ontario, CA 91761)


Job Duties:

*Answer phone calls and direct them to the proper departments

*When shipments are ready, the manager will assign a trucking company, but the Administrative Receptionist will be the one to schedule shipping by calling or E-mailing the trucking company.

*Process occasional credit card payments for walk in customers who order with credit card payment

*After confirming that orders have been shipped out, the Administrative Receptionist is to invoice the orders, and notify the customers that their orders were shipped and invoiced.

*General office work such as answering E-mails, filing important documents, answering basic customer concerns regarding item availability, order status, etc.

*Greet visitors who enter our office.


Job Requirements:

*Fluent in verbal and written English.

*Skilled in using Microsoft Office programs (primarily Word, Excel, Outlook)

*Friendly etiquette when speaking with customers, vendors, guests over the phone and in person

*A committed attitude to helping customers

*Experienced with conflict de-escalation if speaking with an agitated customer or individual


Company Introduction:

American Presto Corp. is an importer and wholesaler of hand tools. Since 1986, the company had continually supplied hand tools to many stores to help serve local communities.

Our tools are used people from various industries such as plumbing, farming, automotive repair, concrete construction, electrician, oilfield, material handling, and much more.

Pay:
$ $22.00 per hour


Benefits:

• Health insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 3 years (preferred)

Work Location:
In person