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    aog dispatch manager - Cleveland, United States - Flexjet

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    Description

    Job Description

    Job Description

    The Flexjet AOG team is in need of a Dispatch Manager to work out of our new Corporate Office in Richmond Hts. This is a great opportunity for a Maintenance Technician to navigate our AMT's working out in the field Flexjet offers very competitive pay, excellent benefits, and room for growth

    Responsibilities:

    • Work with the Support Center and the customer to ensure proper and timely dispatch of the appropriate technicians.
    • Effectively communicate with customers providing accurate project updates to include cost approvals, project status and risk assessment to meet project delivery expectations
    • Daily work order reviews of current projects to ensure timely and accurate invoicing
    • Manage all maintenance labor to ensure required resources are utilized to meet project milestones
    • Plan and coordinate daily operational activities for current and upcoming projects
    • Effectively exercise control and responsibility for all maintenance resources to ensure project priorities are on schedule to meet customer commitments
    • Provide proper leadership and guidance to dedicated teams enabling project success and organizational growth
    • Effectively coordinate with all intercompany divisions to ensure committed delivery schedules are met
    • Effectively coordinate with third party vendors to ensure agreed upon service completion date is met.
    • Coordinate with appropriate departments, FBO's and/or airport authorities on ground operations, trip assignments, and trip logistics
    • Manage project flat rates and estimates to ensure efficiency goals are met
    • Final review of project invoices to ensure accurate customer billing
    • Participate and provide feedback for AOG technician reviews.
    • Ensuring that assigned personnel follow all FAA, quality, safety and security procedures

    Requirements:

    • Airframe and Powerplant (A&P) Certificate
    • Minimum of eight (8) years' experience with previous aviation maintenance experience and prior supervisory experience
    • High school graduate
    • College Degree preferred
    • Ability to understand various types of aircraft and inspection programs
    • Requires excellent communication skills, oral and written
    • Ability to work in a team environment
    • Ability to effectively coordinate with multiple departments
    • Planning and organizational skills necessary
    • Computer experience in Microsoft Office software products

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