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- Contribute to the development and execution of the agency's overall strategy as a member of the executive leadership team
- Foster a culture of innovation, continuous improvement, and data driven decision making within the program team and across the agency
- Manage all Service Delivery Model processes, including recruitment, recognition, orientation, ongoing training, match activities, and parent engagement
- Ensure adherence to Big Brothers Big Sisters of America's National Standards, the Service Delivery Model, and Agency Best Practices
- Monitor program performance using workflow and tracking systems; gather accurate information for reports, track performance, and develop measures to ensure growth, minimize risk, and meet annual agency program goals
- Plan, lead, and drive the implementation of programs designed to increase and strengthen Big and Little match relationships and youth development
- Develop and implement new program initiatives to expand mentoring services or target community issues as directed or needed
- Supervise, mentor, and develop all Service Delivery Model staff/contractors
- Ensure effective onboarding and provide ongoing staff training and development opportunities
- Oversee program grant writing needs and reporting requirements
- Create and maintain Matchforce reports and dashboards for grant tracking
- Communicate grants, deliverables, and updates with program staff and ensure program deliverables meet grant expectations and agency standards
- Develop and maintain positive working relationships with faith based, community, school, and business leaders in the service area to educate them about the agency's mission, promote involvement in agency activities, and gain their support
- Oversee all program partnerships, including schools, corporate volunteer programs, and enhancements
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Program Director - Detroit, United States - Big Brothers Big Sisters of Southeast Michigan
Description
Job DescriptionJob Description Description:
APPLICATIONS WILL CLOSE ON JUNE 14TH
The Program Director is a strategic leadership role responsible for the design, implementation, support, and oversight of all agency mentoring programs.
Reporting to the Chief Executive Officer (CEO), this full-time, exempt position ensures match growth, match retention, and match length goals are met through leadership of recruitment, enrollment, match, and retention functions.
The Program Director is responsible for overall quality and capacity building of agency direct services through an ongoing process of program & staff development, supervision, monitoring, and evaluation of service staff.
This position plays a critical role in developing programs in concert with the organization's vision, mission, and strategic plan, while providing strategic leadership to the program team and contributing to the overall organization's vision, mission, and strategic plan.
ESSENTIAL FUNCTIONS, RESPONSIBILITIES & ACCOUNTABILITYStrategic Leadership
Requirements:
Bachelor's degree in a related field; Master's degree preferred
Minimum of 5 years of leadership experience in program management, youth development, or a related field
Proven track record of strategic leadership and driving program growth and impact
Strong project management, problem-solving, and analytical skills
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders
Commitment to justice, equity, diversity, and inclusion
Proficiency in using technology and data to drive decision-making
Ability to work independently and as part of a team in a fast-paced environment
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