Program Manager - Austin, United States - Saint Louise House
3 weeks ago
Description
Program Manager
About Us
Saint Louise House provides a 2Gen, long-term supportive housing program to mothers and
their children who are overcoming homelessness in Central Texas. Our proven program
provides stable housing, empowering partnership, and wraparound services. The highly
individualized support we provide fosters education, financial literacy, strong family
relationships and healthy living, leading to a lifetime of self-sufficiency. With a deep belief in
the power of women to transform their lives, their families, and our community, we are
committed to a solution-focused model for growth and sustainable change.
Job Description Summary
The Program Manager is accountable for the supervision of all direct services delivered to
mother and child clients in our supportive housing program. The Program Manager works
within Saint Louise House's solution-focused, strengths-based model to foster a healthy and
positive environment for clients and program staff to learn and grow. All Saint Louise House
employees work within the organizational values of Hope, Effectiveness, Empowerment,
Growth Mindset, Commitment, and Humility. The Program Manager reports to the Director of
Programs.
Benefits
Saint Louise House invests in our employees to ensure that they have the tools and supports
needed to provide the highest quality of services to our families. In addition to fostering a
positive, learning, and supportive work environment, we also offer:
- A Competitive Salary
- Paid Time Off (160 hours a year)
- Paid Sick Leave (40 hours per year)
- Paid Holidays (12 days a year)
- Health / Dental / Vision Insurance
- Life and disability Insurance
Responsibilities include, but are not limited to,
- Strong leadership of the daytoday program operations for children and families
- Crisis intervention and management of crisis situations
- Direct supervision of case management team, including weekly individual and group
- Supports, guides, and provides training and education for program staff.
- Supervises the Family Services Specialist and their efforts to engage client families in on and offsite services.
- Oversite of the Teen Mentorship Program and the interns who execute it.
- Manages communications with residents including rent ledgers, lease, and other
- Compliance with Quality Standards
- Completion of timely file reviews, service plan reviews, and all other scheduled
- Ensuring program and curriculum fidelity and serving as a group facilitator as needed.
- Regular and prompt attendance.
Skills:
- Proven experience as a program manager or other supervisorylevel position
- Proven experience as a Case Manager
- Effective communicator with an inclusive approach to collaborating with people.
- Demonstrated ability to collaborate and participate in a teamoriented environment.
- Experience in program development is a plus.
- Demonstrated experience using data to drive decisionmaking.
- Knowledge of evidence based best practice approaches.
- A business acumen with a strategic ability to address workplace challenges.
- Displays the highest standards of discretion, ethics, continuous improvement, and
Education and Experience
- Required 1+ years of experience
- Required 3+ years of case
- Required
- Bachelor's degree in
field.
- Preferred
- Licensed Master Social
- Preferred
- Experience working in a
- Preferred
- Bilingual in Spanish
aligns with our organizational values of Hope, Effectiveness, Growth Mindset, Commitment,
collaborate with diverse community members who have experienced personal challenges that
have impacted their housing stability. We seek applicants who have a strong ethical foundation
that aligns with best practices for empowering individuals to embrace sustainable change. We
Solution-Focused Brief Therapy.
Saint Louise House is committed to the recruitment, selection, development, and promotion of
employees based on individual merit. Our policy is to provide equal employment opportunity to
all people without regard to race, color, religion, sex, national origin, age, or disability. We
encourage applicants from traditionally underrepresented groups and diverse backgrounds,
who mirror the population we serve.
Pay:
$65, $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Austin, TX: Relocate before starting work (required)
Work Location:
In person
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