- Supervise help desk operations and guide team members.
- Monitor KPI reports and ticket status.
- Ensure prompt resolution of Service Level Agreements and aging tickets.
- Collaborate with various teams to address ticket issues.
- Support strategic groupings and handle phone lines as needed.
- Assist with tech tasks like imaging, Active Directory creation, and password resets.
- Experience with MS operating systems, Windows 10, Active Directory, and ticketing systems.
- Strong customer service and communication skills.
- Prior experience in a supervisory, lead or mentorship role.
- Enterprise-level experience preferred.
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Baker Tilly US, LLP Lancaster, United StatesOverview: · Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles and ...
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Project Manager in Live Event Production
3 days ago
Shumaker PDT, Inc. Lancaster, United StatesWe work with a large variety of clients in the corporate, non-profit (community, academic and medical), wedding, and private party sectors. We provide event production management, creative event design, and technical expertise. Our state-of-the art multimedia and audiovisual capa ...
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Operations Manager
1 day ago
Ulta Beauty Lancaster, United StatesOVERVIEW: · **Experience** a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut a ...
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Wine Shop Associate
6 days ago
Wegmans Food Markets Lancaster, United StatesSchedule: Part time · Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 8am · Age Requirement: Must be 18 years or older · Location: Lancaster, PA · Address: 2000 Crossings Blvd · Pay: $15.50 / hour · Job Posting: 05/01/2024 · Job Posting End ...
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Empower Software Support
6 days ago
Eurofins USA BioPharma Services Lancaster, United States**Company Description** · Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, t ...
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Bilingual Foreman
2 days ago
Two Dudes Painting Company Lancaster, United States**Organizational Relationships**: · Reports to Field Manager. Leads a team of painters, including job leads, experienced painters, painters, and apprentices, in all activities related to the accomplishment of assigned projects. Communication proficiency in both English and Spanis ...
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Registered Nurse
4 days ago
BAYADA Home Health Care Lancaster, United States Full timeBAYADA Home Health Care has immediate opportunities on our HICU Health Services team for RNs interested in helping infants and children transition from the hospital to home in the Lancaster, PA area This is a full-time and benefitted opportunity blending your critical care experi ...
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Executive Administrator
2 days ago
Community Action Partnership of Lancaster County inc Lancaster, United States**JOB SUMMARY** · Position Title: Executive Administrator · Program: Administration · Classification: Permanent/Full-Time/Salary · **DUTIES AND RESPONSIBITIES** · **Administrative Support**: · Prepare agendas, materials and presentations for meetings ensuring accuracy and timelin ...
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Office Coordinator
3 days ago
Cargas Systems Inc Lancaster, United StatesCargas is an employee-owned software company based in Lancaster, PA. We have a unique culture where transparency, teamwork, and collaboration aren't just words on a page - they are central to how we do business every day. We are looking for an Office Coordinator to join our incre ...
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Student Service Coordinator
13 hours ago
RFK Community Alliance Lancaster, United StatesRFK Community Alliance has an exciting opportunity for a full-time Student Service Coordinator to join our RFK Academy team in Lancaster, MAWho We AreRFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-ser ...
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Medical Bill Reviewer
2 days ago
ProAssurance Lancaster, United StatesAn exciting opportunity exists to join the ProAssurance family of companies · We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to o ...
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Assistant Clinical Manager
3 days ago
ANTELOPE VALLEY HEALTHCARE DISTRICT Lancaster, United States**Job Objective**: · The Assistant Clinical Manager is a leader in both clinical and operational areas with an emphasis on the clinical environment and patient throughput. The objective of the job position is to support the functions delegated by Chief Nursing Officer, department ...
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Certified Home Health Aide
4 days ago
Neogen Care Lancaster, United States** Join Our Team of Highly Talented and Committed Clinical Professionals ** · Founded in 2014 in San Francisco Bay Area, Neogen Care's vision is to transform the way healthcare is provided and received by patients in the home. We strive to improve the quality of your life with ou ...
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Project Manager
4 days ago
Flag Solutions Lancaster, United States**SUMMARY OF POSITION** · The Project Manager 1 (PM 1) role is the entry level for Project Management. As a PM 1, you will be responsible for supporting a portfolio of Tooling and Equipment projects to build the world's aircraft (airplanes, helicopters, rockets) for major aircraf ...
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Personal Care Administrator
13 hours ago
Dynamic Recruits Lancaster, United States**Job Opportunity: Personal Care Administrator** - Lancaster, PA · Are you a dedicated and compassionate individual with a strong commitment to providing exceptional care to seniors in a personal care setting? We're thrilled to offer an exciting opportunity for a Personal Care Ad ...
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Manager, Stroke Program
3 days ago
ANTELOPE VALLEY HEALTHCARE DISTRICT Lancaster, United States**Job Objective**: · Works under the direction of the Chief Executive Officer, the Stroke Manager directs and supervises all functions and activities of the Stroke Program, develops policies, procedures, protocols, education and community outreach to meet standards and regulation ...
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Patient Access Representative
3 days ago
Weeks Medical Center - PATIENT ACCESS - CLINIC Lancaster, United States**Job Summary**: · Demonstrates exceptional customer service skills and performs various functions within the Patient Access Department related to scheduling, pre-registration, registration, and switchboard operations. Ensure outstanding patient experience while proactively reduc ...
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Medical Social Worker
4 days ago
Neogen Care Lancaster, United States Part time**_* Join Our Team of Highly Talented and Committed Clinical Professionals *_** · Founded in 2014 in San Francisco Bay Area, Neogen Care's vision is to transform the way healthcare is provided and received by patients in the home. We strive to improve the quality of your life wit ...
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Radiology Manager
3 days ago
ANTELOPE VALLEY HEALTHCARE DISTRICT Lancaster, United States Full timeUnder the general direction of the Director Radiology, the Manager Radiology leads and manages the technical and administrative functions of the various sections within the Radiology Department including accuracy and quality of all aspects of testing, management of staff, policy/ ...
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Associate Development Officer
2 days ago
Choices Healthcare Lancaster, United States Full time**Your Career at Hospice** · Hospice & Community Care provides quality care to thousands of patients and families every year so they can live better at end of life. We are able to support hundreds of individuals in our community each day because of our incredible staff. Whether i ...
Technical Support Lead - Lancaster, United States - JFC Staffing
Description
Permanent Technical Support Lead role available, offering 401(k) w/ match, profit sharing, PTO, Tuition Assistance, FSA and more This role involves overseeing help desk operations, guiding team members, and ensuring efficient IT services.
Responsibilities:
JFC Global has received a 9.6 NPS rating from the professionals we work with and pride ourselves on operating with the highest ethics and integrity within the recruiting industry. Not only are all conversations confidential, but you have complete control of where your resume goes- we only send it to clients after discussing it with you and obtaining your permission. Our recruiters are career consultants who live, work and play in south central PA Learn more about how to benefit from these local connections and view our permanent and contract jobs at www.jfcglobal or on our social media platforms.
EOE
Sorry, JFC Global is unable to provide sponsorship or C2C opportunities at this time.