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Palatine

    Host - Palatine, United States - Emmett's Brewing Company

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    Description

    Job Description

    Job DescriptionHost
    Reports to Managers
    We are looking for a customer-focused Host to join our team You will be welcoming guests,
    seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
    You are a natural people person who can quickly build rapport with guests and create a
    welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your
    excellent organization and communication skills to bring your best each day for yourself,
    restaurant staff, and guests.
    Responsibilities:
    • Greet guests and seat them at tables or in waiting areas
    • Provide guests with menus
    • Assign patrons to tables suitable for their needs and according to rotation so that servers
    receive an appropriate number of seatings
    • Inform guests of current promotions and who will be serving them to ensure a smooth
    handoff to the service staff
    • Manage the flow of guests into the dining and bar areas, provide accurate wait times to
    incoming guests if appropriate
    • Clear and clean tables
    • Check and clean bathrooms

    Qualifications:
    • Previous restaurant hosting or serving experience preferred
    • Friendly and customer-focused personality
    • Ability to articulate clear greetings and farewells to guests, as well as being able to
    understand requests for assistance
    • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
    • Ability to effectively communicate on the telephone
    • Must be able to carry trays or supplies lbs.)
    • ServeSafe or Food Handlers certification (or must be willing to attain), A work place sexual harassment certificate

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