Information Technology Specialist I - Sacramento County, CA, United States - Department of Technology

Department of Technology

Verified Company

Sacramento County, CA, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_Telework Information:
Telework is available._

Under direction of the Information Technology Supervisor II (IT Sup II), the Information Technology Specialist I (IT Spec I), provides comprehensive support services to internal and external California Department of Technology (CDT) customers in areas including but not limited to Process analysis and improvement, metrics & dashboard reporting, Testing, coordination with service areas, and continuous improvement of service management delivery and ITSM processes.

You will find additional information about the job in the
Duty Statement.

Working Conditions

Work overtime as necessary and when business needs warrant.
Must maintain consistent, predictable attendance, and will be sitting at a computer for long lengths of time.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC404070

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Position #(s):

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Working Title:

IT Specialist I

Classification:

INFORMATION TECHNOLOGY SPECIALIST I

$5, $7,988.00 A
$6, $8,784.00 B
$7, $9,643.00 C

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# of Positions:

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Work Location:

Sacramento County

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Telework:

Hybrid

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Job Type:

Permanent, Full Time

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Work Shift:

9:00 am 5:30 pm

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Work Week:

Monday
Friday
Department Information
California Department of Technology
P.O. Box 1810
Rancho Cordova, CA
Attn: Nicole Robinson / RPA #23148/JC#404070
Inquiries: Daniel Fernandez
Special Requirements

Please do NOT include your Social Security Number on any of the submitted documents.

Statement of Qualifications (SOQ)

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and /or experience. Limit your SOQ to a maximum of one (1) page, single-spaced, twelve-point Arial font.
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1. Based on the duty statement how has your work experience prepared you for this job? Describe your experience with data analysis, dashboards and reporting.

Note:
Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.
- ***Application Instructions

Final Filing Date: 4/29/2024

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Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
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How To Apply
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Address for Mailing Application Packages
Department of Technology

Attn: Nicole RPA 23 148/JC404070
Selection Services Unit
P.

O. Box 1810

Rancho Cordova, CA 95741

Address for Drop-Off Application Packages
Department of Technology

Human Resources

-10860 Gold Center Drive

Rancho Cordova, CA 95670
Nicole Robinson RPA 23 148/JC404070

-08:00 AM - 05:00 PM

Required Application Package Documents

Resume is required and must be included.
Statement of Qualifications
Required. Please see "Special Requirements" section for further information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
ITSM/ITIL certification

Experience in Reporting, Visualization, Data analytics, Big Data and business intelligence tools.
Experience in ServiceNow performance analytics and/or business intelligence tools like Power BI, Tableau, Power Views, Power Query, Advanced Excel, VBA, and reporting tools
Experience GenAI preferred.
Ability to understand the vision to work as a team member on strategic initiatives, and implement/deploy the necessary actions to meet business objectives
Must have strong, effective oral and written communication skills, ability to communicate and work productively with supervisors, managers, staff, customers, and vendors in a professional manner. Strong analytical skills are needed.

Benefits:

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

Hiring Unit Contact:

Robin Davis

ext:
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity