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Business Analyst - Charlotte, United States - RCM Technologies
Description
Job Title:
P&C Claims Business Analyst
Job Function:
Consultant
Job Type:
Contract (40 hours per week)
Location:
Candidates are required to work in one of the client offices noted below a minimum of three days per week and could eventually be required in the office full time.
Client Preferred OfficesCharlotte, NC; Chicago, IL; Colorado Springs, CO; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
About Rcm
RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors.
RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks.
Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
ABOUT RCM's CLIENT
RCM's client is a global specialty provider of property and casualty insurance and reinsurance, was established in March 2017 as the result of the acquisition of two smaller firms and has an extensive global footprint with nearly 80,000 employees in 228 cities in 30 countries.
Its core business encompasses one of the largest property and casualty (P&C) insurance groups in the Asia-Pacific (APAC) domestic market.
RCM's client is looking to expand its current IT capacity with several key hires to take advantage of rapid growth and current market opportunities.
Specific Role
RCM's client is looking to add an experienced Claims (Property & Casualty) Business Analyst to their current IT Delivery Team.
The Claims Business Analyst will be responsible for developing detailed business and functional requirements for claims processing and administration systems, as well as ensuring proper integration with downstream systems for reporting purposes.
Their role also includes planning and conducting User Acceptance Testing to guarantee that the systems meet the necessary specifications.Additionally, the Claims Business Analyst provides analytical support for various projects and initiatives aimed at enhancing the claims management processes within the organization.
The chosen candidate must understand and be able to discuss the overall Property & Casualty (P&C) claims management process in minute detail.
The client is in a solid growth mode and offers a dynamic work environment with an abundance of new challenges/learning opportunities.
This is a key role in support of their current claims processing initiatives and will be viewed as a strategic hire for their team.
Role ResponsibilitiesThe Claims Business Analyst will be responsible for the following:
Lead requirements' definitions for complex projects and multi-year strategic initiatives.
Identify & translate business needs into clearly defined requirements.
Create Documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups.
Plan, facilitate, and conduct requirements' gathering sessions, meetings, and presentations.
Lead review sessions for completed business / functional requirements, with key business users focused on gaining consensus and final business approval.
Cultivate strong professional relations within business units to thoroughly understand business needs.Collaborate with the development and testing teams to provide subject-matter expertise.
Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged.
Ensure future solutions are efficient and effective across all business processes, while being consistent across products.
Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
After the planning phase, facilitate the UAT execution phase.Work with the business lead and project manager to obtain UAT signoff.
Technical Qualifications
7+ years of business analysis experience, with 3+ years within the space of Commercial Auto, Property or Workers Comp Claims.
Experience with iterative and agile methodologies, with working knowledge of both SDLC & PMLC processes.
Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements / user stories.
Possess knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process / improvements automation.
Candidate has experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes.
Candidate must have a proven record of accomplishment for creating clear, concise deliverables which reflect a deep understanding of underlying business needs and software functionality.
GENERAL QUALIFICATIONS:
The candidate has clear verbal and written skills. Able to understand communication channels and can escalate appropriately.
Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc.
Must be proficient with process modeling tools (e.g., Visio.)
Experience with visualization tools is beneficial.
Possess excellent problem-solving and analytical skills.
Candidate has experience supervising small teams.
Possess a strong initiative with the ability to self-manage.
Comfortable with ambiguity and able to work through challenges to complete the objectives correctly.
The candidate is a team player who works well with technical and business resources.
Able to see tasks through to completion without significant guidance.
Has personal time-management skills and an ability to meet individual / team deadlines.
EDUCATION REQUIREMENTS:
B.A. / B.S. Degree.
Certified Business Analyst Professional (CBAP) is a plus but is not required.
Pay Transparency
For job requisitions posted to certain locations, RCM Technologies is required by law to include a reasonable estimate of the compensation/pay rate range.
This range is specific to certain locations and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.$ $70,00 Hr.
, W-2Equal Opportunity Statement
RCM is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position.
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