Business Analyst - Charlotte, United States - BrightSpeed

Description

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web

Job Description

Brightspeed is looking for a Business Analyst to join our team As the Business Analyst of Operational Governance, you will be responsible for gathering, validating, and compiling data into reports that identify business opportunities and evaluate the financial feasibility of projects and programs. You will source data from a variety of systems to develop reports that track performance and measure it against established targets. This position reports to the Manager of Project Management and Operational Governance supporting the Architecture, Product, and Technology organization.

Must be a proactive self-starter able to manage multiple assignments simultaneously. You will need to source data and conduct analysis that drives meaningful, timely change on KPIs and critical objectives established by the business units.

As A Business Analyst, Your Responsibilities Will Include:

• Gather, validate, and compile data to provide KPI reports that enable operational governance
• Partner with stakeholders to build business cases that evaluate the financial feasibility of projects and programs
• Use data to forecast project benefits and track performance over the life of the project
• Build reports that track performance against established objectives and provide trends analysis
• Collect, process, and perform statistical analyses on datasets to discover useful information, suggest conclusions, and support decision-making
• Perform data cleansing and preparation to ensure accuracy and relevance

Qualifications

What IT Takes To Catch Our Eye:

• Bachelor's degree in Finance, Business Management, or equivalent experience in a related field
• 5+ years of demonstrated professional experience in a Business Analyst role
• Experience with financial models, reporting, and forecasting, including NPV analysis
• Experience supporting business case development using detailed calculations to quantify operational savings through call reduction, automation, dispatch prevention, efficiency, or similar measures
• Experience developing dashboards and metrics to measure and display results and capturing insights that drive actions and outcomes
• Experience extracting, working, and joining together large, disparate data sets, transforming them into clear and actionable insights
• Experience using leading business techniques and methodologies to create forecasts to identify system impacts and expected trends
• Adept at managing competing priorities and balancing planned and ad-hoc requests
• Effective written and oral communication skills and experience working with executives
• Proficiency in SQL tools such as MS SQL, Oracle, Big Query, and MySQL
• Experience applying BI tools such as Web Focus, Qlik View, Qlik Sense, and Power BI
• Proficiency in MS Office suite including Excel, PowerPoint, and Word

#LI-AK1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusionare at the center of our grounding belief in Being Real .

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed's Privacy Notice for California Residents
• Brightspeed's Privacy Notice

Videos To Watch