Assistant Manager - Washington, United States - Officina at The Wharf

Officina at The Wharf

Verified Company

Washington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Officina [oh - fee - she - nah], or "workshop," is an Italian-inspired culinary collective from Chef Nicholas Stefanelli of Michelin-star Masseria.

Officina is the realization of Chef Stefanelli's career-long dream to bring the very best of Italian gastronomy together under one roof.

In terms of both cuisine and service, our standards are high - and so are those of our guests.

In the kitchen, everything is created from scratch, with great attention to detail, including bread service and all ingredients supporting the cocktail program; we also practice whole animal butchery.

Our front-of-the-house team provides seamless service to our guests with knowledge and warmth. We are always looking for individuals who value the importance of hospitality and creating exceptional moments for our guests.

We offer our family a healthy work-life balance, benefits, and an enriching work environment. We invite you to join our growing creative and passionate team of hospitality professionals at Creative Food Group.

Requirements:

Fluent in speaking, writing and reading English
At least 3 years of experience in a similar role or a management position
Interpersonal skills with both guests and personnel team members

Preferred Qualifications:

4+ years of management experience in a restaurant environment or hospitality
Demonstrates the ability of being organized and willingness to learn
Experience with utilizing different necessary softwares like Google Suites, POS systems, reservations, scheduling, payroll, etc.
Comfortable and experienced with private events
Extensive knowledge in Italian culture, cuisines, and alcoholic beverages

What we expect from you:

Ability to act with integrity, honesty, and knowledge that promote the culture, values, and mission of Officina
Extensive knowledge and experience in the restaurant industry
Passion to provide toplevel hospitality to guests
Ability to work under pressure
Ability to lead a team of people and manage
Genuine desire to work in a team environment
Superior communication skills
Excellent problemsolving skills
Excellent problem solving skills
Excellent communication and organizational skills
Willingness to work in a team environment
Ability to work in a fastpaced environment
Attention to detail

Key Responsibilities:

Complete basic HR functions (hiring, training new employees, check references)
Make weekly schedules for employees and communicate that with all employees
Facilitate teambuilding activities
Delegate to staff but facilitate and cultivate an inclusive and respectful work environment for staff and guests
Communicate with culinary team and other heads of departments when necessary
Ensure the productivity of team members in both back and front of house
Greet and accommodate guests requests
Ensure service standards are topnotch
Find room for improvement in all aspects, especially service and customer satisfaction
Monitor and adhere to safety and hygiene standards and procedures
Investigate and resolve customer complaints

Physical Requirements:

Ability to stand and walk for extended periods of time
Ability to squat, crouch, bend over
Ability to lift up to 25 pounds
All employees are to maintain a neat and wellgroomed appearance (specifics will be provided)

Creative Food Group strives to cultivate an inclusive work environment and is proud to celebrate diversity within our ranks.

We are Equal Opportunity Employers and provide equal employment opportunities to all applicants for employment without regard to color, race, gender identity, age, disability, religion, sexual orientation, national origin, genetic information, marital status, or status as a covered veteran in accordance with applicable law.

All interested energetic team-players looking to continue their personal and professional growth in a young, hungry, and growing hospitality company that feel they meet the qualifications above, are encouraged to apply.

INDFOH