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Eau Claire

    Customer Service Associate - Eau Claire, United States - Wisconsin Auto Title Loans

    Wisconsin Auto Title Loans
    Wisconsin Auto Title Loans Eau Claire, United States

    3 days ago

    Default job background
    Description

    **Customer Service Associate**

    at Wisconsin Auto Title Loans, Inc Eau Claire, WI **Job Scope:**

    Produces consistent customer and financial growth through effective lending and sales practices, with an emphasis on customer retention. Achieves targeted financial results through the proper execution of company policies, procedures and lending programs. Assists with all aspects of customer account management. Complies with all federal, state and local regulations.

    **Minimum Required Qualifications:**

    Assertive and positive attitude

    Networking and business development skills

    Strong desire to succeed in a competitive market

    Satisfactory credit report, criminal background check, driving record and drug test

    Reliable form of personal transportation and valid Drivers License

    **Responsibilities:**

    Effectively communicates the benefits of company products and programs during inbound and outbound sales opportunities

    Ensures loan applications are complete, accurate and verified to maintain proper customer files

    Explains contracts to customers thoroughly and ensures all necessary documents are completed and signed by both parties to meet federal, state and local requirements

    Produces consistent customer growth through effective lending and account management practices, with an emphasis on customer retention

    Assist in account management to meet minimum revenue requirements

    **Specific knowledge, skills and abilities:**

    Prior sales experience preferred

    Experience in handling cash and making bank deposits

    Demonstrated ability in problem solving and negotiations

    Demonstrated success establishing referral partners that lead to sales increases

    Excellent verbal and written communication skills

    **Benefits and Compensation Overview:**

    Majority company paid Health, Dental, and Vision

    401k Program

    Life and Disability Insurance

    Paid sick leave and personal days

    Paid vacation and major holidays

    Competitive hourly wages

    Online and classroom training provided

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

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