- Gérer les incidents critiques de la production et en assurer la communication
- Suivre la production des post-mortem et la clôture des actions identifiées dans les plans d'actions
- Assurer les points de requalification des incidents avec les équipes
- Produire des reporting hebdomadaires et mensuels
- Produire et suivre les KPI
- Mettre à jour régulièrement les matrices de contacts
- Maitriser les fondamentaux ITIL
- Savoir gérer les situations de crise
- Gérer les incidents bloquants et critiques jusqu'à leur résolution et en assurer la communication
- Suivre la formalisation des post mortem et la clôture des actions identifiées dans les plans d'actions
- Suivre les KPI
- Etre force de proposition pour l'amélioration continue de la qualité de service
- Expérience confirmée dans la gestion des incidents critiques
- L'anglais est très souhaité
- Connaissances générales IT
- Communication
- Sérieux
- Rigueur
- Facilité d'adaptation
- Autonomie
- Efficacité
- Bon relationnel
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Incident Manager
2 days ago
TikTok Washington, United StatesResponsibilities · TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, ...
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Incident Manager
4 days ago
Trusted Advisors Washington, United StatesJob Description · Job DescriptionNous recherchons pour le compte d'une filiale d'une banque, un Incident Manager avec mimimum 5 ans dans un service de production informatique. · Principales Missions & Responsabilités: · La gestion des incidents informatiques · Suivre les tickets ...
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Incident Management Analyst
2 days ago
Raytheon Arlington, United States**Date Posted**: · **Country**: · United States of America · **Location**: · VA149: 1110 N Glebe Road Arlington 1110 North Glebe Road Suite 630, Arlington, VA, 22201 USA · **Position Role Type**: · Onsite · You have been redirected to RTX's career page as we have recently transit ...
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Incident Management Analyst
1 hour ago
Raytheon Arlington, United States**Date Posted**: · **Country**: · United States of America · **Location**: · VA149: 1110 N Glebe Road Arlington 1110 North Glebe Road Suite 630, Arlington, VA, 22201 USA · **Position Role Type**: · Hybrid · You have been redirected to RTX's career page as we have recently transit ...
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Incident Management Analyst
1 hour ago
Raytheon Arlington, United States**Date Posted**: · **Country**: · United States of America · **Location**: · VA149: 1110 N Glebe Road Arlington 1110 North Glebe Road Suite 630, Arlington, VA, 22201 USA · **Position Role Type**: · Onsite · You have been redirected to RTX's career page as we have recently transit ...
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Incident Manager
5 days ago
Fusion Technology LLC Washington, United StatesJob Description · Job DescriptionEmployee dedication contributes to our success, customer satisfaction, and our nation's most outstanding achievements. At Fusion Technology, we recognize that our employees are our greatest attribute. That is why our top priority is to attract, re ...
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Incident Manager
2 weeks ago
Base One Technologies Arlington, United StatesResponsibilities: · • Correlating incident data to identify specific trends in reported incidents · • Recommending defense in depth principles and practices (i.e. Defense in Multiple Places, layered defenses, security robustness, etc.) · • Performing Computer Network Defense inci ...
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Incident Manager
1 week ago
Base One Technologies Arlington, United StatesResponsibilities: · • Researching and compiling known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise · • Applying knowledge of the tactics, techniques, and procedures of various criminal, insider, hacktiv ...
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Incident Manager
2 weeks ago
Gridiron IT Arlington, United StatesGridIron IT is seeking multiple Incident Managers with an active TS/SCI to support this critical customer mission in Arlington, VA. · The Incident Managers will support onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attac ...
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Incident Manager
2 weeks ago
Gray Tier Technologies LLC Arlington, United StatesGray Tier Technologies is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform inv ...
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Incident Manager
1 week ago
Fusion Technology Arlington, United StatesEmployee dedication contributes to our success, customer satisfaction, and our nation's most outstanding achievements. At Fusion Technology, we recognize that our employees are our greatest attribute. That is why our top priority is to attract, recruit, retain, and continuously m ...
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Incident Manager
1 week ago
Fusion Technology Arlington, United StatesEmployee dedication contributes to our success, customer satisfaction, and our nation's most outstanding achievements. At Fusion Technology, we recognize that our employees are our greatest attribute. That is why our top priority is to attract, recruit, retain, and continuously m ...
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Incident Manager
1 week ago
Farfield Systems, Inc Arlington, United StatesFarfield will assist the Federal staff within the Cybersecurity and Infrastructure Protection Agency (CISA) Hunt and Incident Response Team (HIRT), and National Cybersecurity and Assessment and Technical Services (NCATS) branches, with a broad set of support functions.The Hunt an ...
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Incident Manager
2 weeks ago
Ampcus Arlington, United StatesIncident Manager - III - IMG03 · Hybrid in Arlington, VA - Multi Year Salaried Contract · Must Have TS Clearance · Our client is supporting a U.S. Government customer to provide cybersecurity vulnerability analysis support to reduce the prevalence and impact of vulnerabiliti ...
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Incident Manager
1 week ago
Base One Technologies Arlington, United StatesResponsibilities: · • Utilize creativity and divergent thinking to assess and explain the impact of cybersecurity vulnerabilities on FCEB and CIKR security postures · • Conduct prevalence and sector analysis of vulnerabilities with Attack Surface Management tools · • Review vulne ...
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Incident Manager
3 days ago
Solutions³ LLC Arlington, United StatesJob Description · Job DescriptionIncident Manager - II - IMG02 · PIPELINE Position; Base Contract Rates apply · Solutions3 Technologies is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owne ...
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Incident Manager
5 days ago
Nodel Arlington, United StatesJob Description · Job DescriptionIncident Manager / Cyber Incident Manager · Location: Arlington, VA · Must have Top Secret Security Clearance · Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and criti ...
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Incident Manager
5 days ago
Farfield Systems Arlington, United StatesJob Description · Job DescriptionFarfield will assist the Federal staff within the Cybersecurity and Infrastructure Protection Agency (CISA) Hunt and Incident Response Team (HIRT), and National Cybersecurity and Assessment and Technical Services (NCATS) branches, with a broad set ...
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Incident Manager
2 weeks ago
Anonymous Employer Arlington, United StatesResponsibilities: · • Proactively gather, analyze, and disseminate timely and accurate CTI to support operational decision-making · • Identify emerging cyber threats, vulnerabilities, trends, and recommend countermeasures · • Collaborate with internal and external stakeholders to ...
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Omega Ventures Twining, United StatesWhen it comes to digitally transporting millions of passengers and thousands of trains in the future, we need the best IT experts. We already have some, but not nearly enough. As a project manager, consultant, developer, or IT architect, now is the most exciting time to join and ...
Incident Manager - Washington, United States - Trusted Advisors
Description
Job Description
Job DescriptionNous recherchons pour le compte d'une filiale d'une banque internationale, basée à Casablanca, un Incident Manager
Missions:
Profil recherché: Vous justifiez d'une expérience de 3 ans minimum dans la même fonction
Compétences techniques :
Compétences métier :
Soft Skills :
Type de contrat: Freelance
Durée de la Mission : 3 mois renouvelables ( visibilité du projet sur 1 année minimum )
Lieu : Casablanca