Customer Service and Sales Associate Entry Level - Philadelphia, United States - SLIGHT EDGE

SLIGHT EDGE
SLIGHT EDGE
Verified Company
Philadelphia, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Benefits:


  • Bonus based on performance
  • Company parties
  • Opportunity for advancement
  • Training & development
Primary responsibilities for the Customer Service / Sales role include:

  • Representatives use tablets to reach out to customers
  • Representatives verify account information.
  • Representatives greet customers warmly and professionally
  • Representatives conduct oneonone sales presentations to retail customers
  • Representatives will help to upgrade accounts.
  • Representative assists with placing customer orders or renewing their contracts.
  • Representative answer customer questions about promotions or terms of sale.
  • Representative suggests solutions about what products meet the needs of the client.
  • Representatives inform the customer of deals and promotions.
  • Representative utilizes computer technology to handle high sales volumes and place orders.
  • Representatives work with the customer service manager to ensure proper customer service is being delivered.
  • Representatives report to management on overall daily numbers.

Required Skills:


  • Excellent communication, customer service, interpersonal, and typing skills
  • Ability to work efficiently and effectively in a multitask customer service environment
  • Strong decisionmaking ability
  • Problemsolving skills
  • Strong oral communication skills including active listening
  • Excellent organization skills
  • Effective and accurate decisionmaking skills
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