Customer Service Manager - Danvers, United States - Gravity Tech Inc

Gravity Tech Inc
Gravity Tech Inc
Verified Company
Danvers, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Title :
Customer Service Account Manager

Location:
Danvers MA 01923

Job description:


Primary responsibilities include:

customer inquiries, processing orders and purchasing, follow-up on all orders, confirming delivery dates, scheduling shipments and expediting, quoting customers, assisting salespeople as needed and communicating with them regarding customer needs.

Although part of a team, the Account Manager works independently and for this reason, attention to detail is critical. It is a fast-paced environment and multi-tasking is necessary.
The ability to proficiently use Microsoft office programs is necessary. Our order processing software is SL Dynamics.
Axis New England is a high-tech company - a distributor of motion control equipment. We provide engineering services, software and machine design. We are the authorized distributor for many manufacturers located domestically and internationally.

Our sales people are degreed engineers (electrical or mechanical) and work with customers in many types of industries to solve their problems and to select product.


Industries we work with include:
biomedical, building products, semiconductor, robotics, chip manufacturing, material handling and machine tool.


Job Type:
Contract


Pay:
$ $25.00 per hour

Expected hours: 40 per week


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:


  • Bachelor's (preferred)

Experience:

Microsoft Office: 5 years (preferred)

  • Account: 5 years (preferred)
  • SL Dynamics: 5 years (preferred)
  • ERP: 5 years (preferred)
- manufacturing: 5 years (preferred)


  • Sales: 5 years (preferred)
  • Semiconductor: 3 years (preferred)
- electrical or mechanical degree: 5 years (preferred)


Ability to Commute:

  • Danvers, MA preferred)

Ability to Relocate:

  • Danvers, MA 01923: Relocate before starting work (preferred)

Work Location:
In person
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