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    Front Desk Supervisor - Fort Worth, United States - Doubletree by Hilton Fort Worth S Conference Center

    Doubletree by Hilton Fort Worth S Conference Center
    Doubletree by Hilton Fort Worth S Conference Center Fort Worth, United States

    1 week ago

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    Description

    Job Description

    Job Description

    The Doubletree by Hilton has an exciting opportunity to join our team as the Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.

    Responsibilities:
    • Assists in the operations of the Front Desk by supervising all Guest Service associates
    • Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests
    • Fills in at the Front Desk during busy periods or when staff needs dictate
    • Performs other duties as assigned by management
    Qualifications:
    • Prior front office experience
    • Supervisory experience
    • Hilton experience
    • Ability to work flexible shifts
    About Company

    Guests applaud the newly renovated guestrooms at Doubletree by Hilton Fort Worth S Conference Center, featuring luxurious new bedding and flat-screen televisions. Step into our hotel to feel the warmth of modern décor merging contemporary and Texan influences. Situated off I-35W at I-20, six miles from Downtown Fort Worth and within 30 minutes of both DFW Airport and Arlington, this hotel provides a central location, plus perks that assure the utmost in comfort.

    With Stockyard's history, Sundance Square excitement, and the highlights of the Ft. Worth Cultural District only moments away, guests enjoy an endless supply of entertainment near the hotel's Fort Worth, TX location. A trip to nearby Arlington affords even more fun at attractions like Six Flags Over Texas and the famed Cowboys Stadium.

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