- Maintain a friendly and welcoming attitude consistently.
- Ensure exceptional service to guests, managers, and colleagues at all times.
- Set up the bar per hotel standards and Banquet Event Orders for efficient service.
- Prepare and serve beverages and cocktails according to prescribed standards.
- Attend to guests' beverage needs professionally and courteously.
- Properly close the bar post-events, following storage protocols.
- Adhere to state liquor laws and hotel policies.
- Stay informed about hotel services and comply with safety regulations.
- Handle alcohol service responsibly to prevent issues with intoxicated guests.
- Address and resolve guest concerns, complaints, and incidents.
- Know fire exit and extinguisher locations and operation.
- Maintain cleanliness and orderliness in bar and service areas during operations.
- Ensure overall guest satisfaction throughout the service.
- High School diploma or equivalent; previous hotel or related field experience is a plus.
- Availability for flexible and extended hours when needed.
- Capable of lifting up to 50 pounds occasionally and 20 pounds frequently, with prolonged standing required.
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On-Call Bartender - Miami Beach, United States - Strawberry Moon
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Description
Bartender Job Opportunity
Company: Highgate Hotels
Highgate is a leading investment and hospitality management company known for innovation in the industry. With a strong presence in key U.S. markets like New York, Boston, and Miami, Highgate also operates in Europe, Latin America, and the Caribbean. The company's diverse global portfolio exceeds $20B in asset value and generates over $5B in revenues. Highgate offers expert guidance in all aspects of hospitality property management, from development to disposition, and has the capacity to create unique hotel brands. Utilizing cutting-edge revenue management tools, Highgate maximizes asset value by anticipating market trends. The company's executive team, comprised of seasoned hotel management professionals, is a trusted partner for top ownership groups and major hotel brands. Highgate has corporate offices in London, New York, Dallas, and Seattle.
Overview:
The On-Call Bartender plays a crucial role in delivering top-notch service to guests and maintaining impeccable cleanliness and sanitation standards at Highgate Hotels.
Responsibilities:
Qualifications:
Education & Experience:
Physical Requirements: