Bdc Support Specialist - Tobyhanna, United States - Lowe's

Lowe's
Lowe's
Verified Company
Tobyhanna, United States

2 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
What You Will Do

Responsibility Statements

  • Monitor current day load plan and check requisition statuses to ensure loads are in the appropriate status. Follow up with BDC to ensure loads have been properly transmitted and store Receiving Clerk to ensure the store does not delay receipt. Process rebills for BDC Transportation Specialist as necessary.
  • Resolve all PO Direct "Flag Flips to ensure BDC can receive landed PO's.
  • Biweekly visit to the BDC with BDC Supervisor.
  • Handle store and BDC phone calls to resolve questions relating to product arrival dates, special order sales inquiries, claims, emergent inquiries, etc.
  • Research status updates for Pro orders, process service channel request for maintenance inquiries and conduct exception reporting.
  • Create PAR Billing Report from Document Direct and research receiving discrepancies with 3PL from previous fiscal week. Monitor idle and stranded demand and/or requisitions, resolve as necessary.
  • Review and process the scratch and dent units from the scratch and dent/salvage log sent from the 3PL BDC Operations team. Coordinate the master BOL and schedule pickup with the reverse logistics team.
  • Coordinate inbound Appliance damage RA pickups with vendors.
  • Review and process the scratch and dent units from the scratch and dent/salvage log sent from the 3PL BDC Operations team. Coordinate the master BOL and schedule pickup with the reverse logistics team.
  • Coordinate inbound Appliance damage RA pickups with vendors.
  • Provide update to BDC Supervisor in monthly BDC Action Plan meeting.
  • Add and update any new items stored in the BDC and remove dropped items in the respective system tools.
  • Assist the BDC Supervisor with annual physical inventory item research and reconciliation.
What you Need to Succeed

Minimum Qualifications

  • High School Diploma or GED
  • 4 years' as a data analyst, operations support, or clerical experience
Preferred Qualifications

  • Bachelor's Degree
  • 3 years' experience Supply Chain; Leadership experience
  • Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
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