Part-time Employee in Technical Field - Lakeland, NY, United States - Fusion Dynamics

Fusion Dynamics
Fusion Dynamics
Verified Company
Lakeland, NY, United States

3 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

As a member of the AutoScout24 Employee Technology team in Lakeland, NY, you will join a group of 15 support and system engineers responsible for managing network, devices, Identity & Access Management, collaboration & productivity tools, Unified Communications, and more.

Our team supports 1200 colleagues across 19 sites in Europe, with the goal of enhancing their productivity through a top-notch IT experience with a personal touch.

At AutoScout24, we embrace diversity and value different lifestyles and cultural backgrounds. Our organization is comprised of over 50 nationalities, all working together inclusively and respectfully.


Your responsibilities will include:

  • Serving as the main point of contact for our helpdesk in our Munich office, providing support to colleagues both inhouse and remotely
  • Managing support tickets and requests through Slack and Jira
  • Preparing and testing notebooks and accessories, such as headsets
  • Communicating with manufacturers and dealers for warranty and guarantee cases
  • Assisting with the technical onboarding of new employees
  • Providing technical support at internal events, both online and inperson

What we're looking for:

  • A passion for technology
  • Currently studying IT or a related field
  • Previous experience is a plus, but not required

Technical skills:

  • Basic knowledge of MS Windows, Mac OS, and iOS
  • Proficiency in MS Office products
  • Experience with Active Directory, Exchange, or Jira is a plus

Soft skills:

  • Fluency in English; German
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