Treatment Coordinator - Los Angeles, United States - San Jose Dental
1 week ago
Description
Company Overview:
We are a dental practice dedicated to providing exceptional oral healthcare services to our patients.
As part of our commitment to continuous growth and excellence, we are seeking a highly skilled
Dental Treatment Coordinator with Marketing experience to join our team.
This role offers an exciting opportunity to make a significant impact on our business by implementing effective strategies to increase new patient retention, drive sales, and enhance our marketing efforts.
Commission bonuses included to with successful marketing efforts.Job Responsibilities:
-
Dental billing:
- Manage the front office operations, including appointment scheduling, patient registration, insurance processing, and billing to ensure smooth workflow and excellent patient experiences.
- Checking Eligibility & Dental ADA Codes
- Ability to work as an independent professional when needed
- Develop and execute comprehensive marketing plans to attract new patients, including online and offline advertising, community outreach, and social media campaigns.
- Implement strategies to improve patient retention rates and enhance patient satisfaction through effective communication, exceptional customer service, and proactive followups.
- Analyze market trends, competitive landscape, and patient demographics to identify growth opportunities and recommend targeted marketing initiatives.
- Collaborate with the dental team to develop sales strategies and promotional offers to increase treatment acceptance and revenue generation.
- Maintain accurate records and generate reports related to patient demographics, financials, marketing activities, and sales performance.
- Stay updated with industry trends, regulations, and advancements to implement best practices and innovative strategies to drive business growth.
Qualifications:
- Ability to multitask, organized & detail oriented
- Trustworthy, Team player with a positive attitude.
- Strong computer and data entry skills
- Punctuality
- Outstanding customer service skills
- Proven experience in a Dental Office or similar role, with a focus on sales, marketing, and patient retention.
- Strong understanding of dental office operations, including scheduling, insurance processing, and billing procedures.
- Proficient in developing and executing marketing strategies, including digital marketing, social media, and community outreach.
- Exceptional communication and interpersonal skills to effectively engage with patients, staff, and external stakeholders.
- Solid analytical and problemsolving abilities, with a datadriven approach to decisionmaking.
- Excellent organizational skills with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
- Proficiency in dental practice management software and Microsoft Office Suite.
Spanish Bilingual Desired
Education and Experience:
- Experience in dental offices or marketing is highly valued
- Marketing, or a related field preferred and/or previous experience in dental offices, sales, marketing, or customer service roles is highly desirable.
- Knowledge of dental terminology, procedures, and treatments is an advantage.
Pay:
$ $25.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Dental clinic: 1 year (required)
- Marketing: 1 year (preferred)
Work Location:
In person
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